23 / EN
Washing Machine / User Manual
3 Follow the below procedures in order to
drain water.
The product does not have an emergency
water drain hose, in order to drain the water:
a. In order to collect the water to flow out of
the filter, place a large vessel in front of the
filter.
b. Turn and loosen the pump filter until water
starts to flow (counterclockwise). Fill the
flowing water into the container you have
placed in front of the filter. Always keep a
piece of cloth handy to absorb any spilled
water.
c When the water inside the machine is
finished, take out the filter completely by
turning it.
4. Clean any residues inside the filter as well
as fibres, if any, around the pump impeller
region.
5. Replace the filter.
6. If the filter cap is composed of two pieces,
close the filter cap by pressing on the tab.
If it is one piece, seat the tabs in the lower
part into their places first, and then press
the upper part to close.
5 Troubleshooting
Programmes do not start after the loading door is
closed.
• Start / Pause / Cancel button is not pressed. >>>Press
Start / Pause / Cancel button.
• It may be difficult to close the loading door in case of
excessive loading. >>>Reduce the amount of laundry and
make sure that the loading door is closed properly.
Programme cannot be started or selected.
• The product has switched to self protection mode due to a
supply problem (line voltage, water pressure, etc.). >>>
To cancel the programme, turn the Programme Selection
knob to select another programme. Previous programme
will be cancelled (see. “Cancellation of programme”).
Water inside the product.
• Some water has remained in the product due to the quality
control processes in the production. >>>This is not a
failure; water is not harmful to the product.
The product does not take water in.
• Tap is turned off. >>>Turn on the taps.
• Water inlet hose is bent. >>>Flatten the hose.
• Water inlet filter is clogged. >>>Clean the filter.
• Loading door is not closed. >>>Close the door.
The product does not drain water.
• Water drain hose is clogged or twisted. >>>Clean or flatten
the hose.
• Pump filter is clogged. >>> Clean the pump filter.
Product vibrates or makes noise.
• Product is standing unbalanced. >>>Stable the product by
adjusting the feet.
• A hard substance has entered into the pump filter.
>>>Clean the pump filter.
• Transportation safety bolts are not removed. >>>Remove
the transportation safety bolts.
• Laundry quantity in the product is too little. >>>Add more
laundry to the product.
• Excessive laundry is loaded in the product. >>>Take out
some of the laundry from the product or distribute the load
by hand to balance it homogeneously in the product.
• Product is leaning on a rigid item. >>>Make sure that the
product is not leaning on anything.
There is water leaking from the bottom of the product.
• Water drain hose is clogged or twisted. >>>Clean or flatten
the hose.
• Pump filter is clogged. >>>Clean the pump filter.
Product stopped shortly after the programme started.
• Machine has stopped temporarily due to low voltage.
>>>Product will resume running when the voltage
restores to the normal level.
Product directly drains the water it takes in.
• Draining hose is not at adequate height. >>>Connect the
water draining hose as described in the user manual.
No water can be seen in the product during washing.
• Water is inside the invisible part of the product. >>>This
is not a failure.
