38 / EN
Washing Machine /User’s Manual
Troubleshooting
Problem
Reason
Solution
it does not rinse well.
The amount, brand and storage conditions of
the detergent used are inappropriate.
Use a detergent appropriate for the
washing machine and your laundry. Keep
detergents closed in an environment free
of humidity and do not expose them to
excessive temperatures.
Detergent is put in the wrong compartment.
If detergent is put in the prewash
compartment although prewash cycle
is not selected, machine can take this
detergent during rinsing or softener
step. Put the detergent in the correct
compartment.
Pump filter is clogged.
Check the filter.
Drain hose is folded.
Check the drain hose.
Laundry became stiff
after washing. (**)
Insufficient amount of detergent is used.
Using insufficient amount of detergent for
the water hardness can cause the laundry
to become stiff in time. Use appropriate
amount of detergent according to the
water hardness.
Detergent is put in the wrong compartment.
If detergent is put in the prewash
compartment although prewash cycle
is not selected, machine can take this
detergent during rinsing or softener
step. Put the detergent in the correct
compartment.
Detergent might be mixed with the softener.
Do not mix the softener with detergent.
Wash and clean the dispenser with hot
water.
Laundry does not smell
like the softener. (**)
Detergent is put in the wrong compartment.
If detergent is put in the prewash
compartment although prewash cycle
is not selected, machine can take this
detergent during rinsing or softener step.
Wash and clean the dispenser with hot
water. Put the detergent in the correct
compartment.
Detergent might be mixed with the softener.
Do not mix the softener with detergent.
Wash and clean the dispenser with hot
water.
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