Complaint
Possible Reason
Solution
Having very low
temperatures
Freezer temperature is very low
while the fridge temperature is
suf
ficient.
Fridge temperature is very low
while the freezer temperature is
suf
ficient.
Food kept in the drawers freeze.
Meat kept in the zero degree
compartment freezes.
Having very high
temperatures.
T
emperature in the fridge or
freezer is very high.
Fridge temperature is very high
while the freezer temperature is
at suf
ficient level.
The refrigerator is adjusted to a very cold degree.
Door seal of the fridge or freezer may be soiled,
worn out, broken or not properly seated.
Thermostat detects the refrigerator at the same
temperature.
The freezer temperature is adjusted to a very cold
degree.
The fridge temperature is adjusted to a very
cold degree.
The fridge temperature is adjusted to a very
cold degree.
The meats must be kept just below the freezing
point of water to have them retain their freshness
for a long time.
The fridge temperature is adjusted to a very
high degree.
The fridge temperature is adjusted to a very high degree. Fridge
adjustment has an ef
fect on the temperature of the freezer
.
Doors might have been opened frequently or left
ajar for a long time.
The door might be left ajar
.
Large amounts of hot food might have been put
in the refrigerator recently
.
The refrigerator might have been unplugged
recently
.
The fridge temperature is adjusted to a very high
degree.
Adjust the refrigerator temperature to a higher degree until the
temperature is suf
ficient.
Clean or replace the seal.
The fractures on the door seal cause
the refrigerator to run for a longer time in order to maintain the
current temperature.
This is quite normal.
The refrigerator runs and stops to
keep the temperature stable.
Adjust the freezer temperature to a higher degree until the
temperature is suf
ficient.
Adjust the fridge temperature to a higher degree.
Please see the above solution.
Formation of ice crystals is normal because of the humidity in
the meat.
Drop the temperature of the fridge or freezer until the fridge or
freezer temperature reaches to a suf
ficient level.
Drop the temperature of the fridge or freezer until the fridge or
freezer temperature reaches to a suf
ficient level.
W
arm air rushes into the fridge or freezer when the doors are
opened. Open the doors less frequently
.
Close the door completely
.
W
ait until the fridge or freezer reaches the desired temperature
by itself.
Cooling down of the refrigerator completely takes time.
Adjust the fridge to a lower temperature.
The fridge is running
frequently or for a long
time.
22
EN
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