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7 . Troubleshooting
Check this list before contacting the service. Doing so will save you time and money. This
list includes frequent complaints that are not related to faulty workmanship or materials.
Certain features mentioned herein may not apply to your product.
The refrigerator is not working.
•
The power plug is not fully settled. >>> Plug it in to settle completely into
the socket.
•
The fuse connected to the socket powering the product or the main fuse
is blown. >>> Check the fuses.
Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL,
CONTROL and FLEXI ZONE).
•
The door is opened too frequently >>> Take care not to open the product’s
door too frequently.
•
The environment is too humid. >>> Do not install the product in humid
environments.
•
Foods containing liquids are kept in unsealed holders. >>> Keep the fo-
ods containing liquids in sealed holders.
•
The product’s door is left open. >>> Do not keep the product’s door open
for long periods.
•
The thermostat is set to too low temperature. >>> Set the thermostat to
appropriate temperature.
Compressor is not working.
•
In case of sudden power failure or pulling the power plug off and putting
back on, the gas pressure in the product’s cooling system is not balan-
ced, which triggers the compressor thermic safeguard. The product will
restart after approximately 6 minutes. If the product does not restart af-
ter this period, contact the service.
•
Defrosting is active. >>> This is normal for a fully-automatic defrosting
product. The defrosting is carried out periodically.
•
The product is not plugged in. >>> Make sure the power cord is plugged
in.
•
The temperature setting is incorrect. >>> Select the appropriate tempe-
rature setting.
•
The power is out. >>> The product will continue to operate normally once
the power is restored.
The refrigerator’s operating noise is increasing while in use.
•
The product’s operating performance may vary depending on the ambi-
ent temperature variations. This is normal and not a malfunction.
The refrigerator runs too often or for too long.
•
The new product may be larger than the previous one. Larger products
will run for longer periods.
•
The room temperature may be high. >>> The product will normally run
for long periods in higher room temperature.