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Refrigerator / User Guide
4.
Registrations made after 90 days of the original purchase date, may be required to pay an additional
fee to activate the 10 year free parts guarantee.
5.
Any repair must be carried out by a Service Representative and booked directly with Beko plc.
6.
Labour for the repair is not included in this guarantee and is chargeable at the time of booking a
repair.
7.
The repair is guaranteed for 12 months for the same defect.
8.
In the unlikely event that the appliance is beyond economical repair we may at the sole discretion of
Beko plc offer you an appliance at a reduced price. Our call out fee will still apply.
9.
If the fault can’t be identified and the appliance is functioning normally a call out fee will apply.
10.
The guarantee is not transferable and cannot be exchanged for cash.
11.
There are no alternative or additional offers to this guarantee.
12.
The guarantee is exclusive of the manufacturer’s standard guarantee.
13.
All repair pricing can be found here beko.co.uk/guarantee-terms (UK & ROI). Alternatively contact
our Customer Services Team for further information.
14.
All prices are subject to change without notice.
15.
The Terms and Conditions shown above are in addition to the standard terms and conditions of your
product guarantee. Please read and refer to such Terms and Conditions when making any claim.
16.
We may use the information you provide for marketing purposes and to analyse your purchasing
preferences. We may keep your information for a reasonable period for these purposes in accordance with
the applicable Data Protection Laws and General Data Protection Regulations (GDPR). You can opt into this
service during the registration process. Further details are available at beko.co.uk/cookie-and-privacy-policy
17.
These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko
plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have
this documentation available should the product require attention under guarantee.
Please take a few moments to complete the details below, as you will need this information when you call us,
or to use our online services. For help please visit beko.co.uk/support/model-finder.
• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof
of purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for
requesting service under guarantee.
Model number
Serial number
Purchased from Date of purchase
For service under guarantee or for product advice please call our Customer Service Team
Before requesting service please check the troubleshooting guide in the Operating
Instructions booklet or our video support found beko.co.uk/support/how-to-guides, as a
charge may be levied where no fault is found, even though your product may still be under
guarantee.