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11. Optional extras, where available (i.e. ex-
tendable feet) are supplied on a
chargeable basis only.
Does Beko offer replacements?
This is a repair-only guarantee. On occasion,
the Manufacturer may at its sole discretion,
replace your product with a new product in-
stead of carrying out a repair. Where a re-
placement is offered, this would normally be
an identical model but when this is not pos-
sible, a model of similar specification will be
provided. Subject to agreement, the Manu-
facturer will cover the costs and arrange for
the delivery of the new product and for the
return of the old product. Any costs related
to disconnecting the faulty product and in-
stalling the replacement product will not be
borne by the Manufacturer unless previously
agreed to in writing. The original guarantee
will continue to apply to the replacement
product; the new product will not come with
a new guarantee.
When will the repair take place?
Our Service Representatives work Monday
to Friday 9.00am to 5.00pm. Appointments
outside these hours may be possible at the
sole discretion of the Manufacturer but can-
not be guaranteed. Whilst our Service Rep-
resentatives will endeavour to minimize in-
convenience and to meet requests for spe-
cific timed appointments, this cannot be
guaranteed. We will not be liable for delays
or if it is unable to carry out a repair because
a convenient appointment cannot be ar-
ranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to
the Service Representative that your product
is covered by this guarantee with a proof of
purchase. The Manufacturer reserves the
right to charge for the reasonable cost of any
service call if:
• You cannot provide evidence that your
product is covered by this guarantee.
• Where a service call has been made and
the Service Representative finds that there
is no fault with your product.
• That your product has not been installed
or operated in accordance with the User
Instructions Booklet.
• That the fault was caused by something
other than faulty materials, defective com-
ponents or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately
upon the Service Representative providing
you with an invoice. The Manufacturer re-
serves the right to terminate the guarantee if
you fail to pay the costs for the service call in
a timely manner.
If you are a resident of the United Kingdom,
this guarantee will be governed by English
law and subject to the exclusive jurisdiction
of the English Courts, save where you live in
another part of the United Kingdom, in which
case the governing law and exclusive juris-
diction of the courts of that country will ap-
ply.
If you are resident in the Republic of Ireland,
this guarantee will be governed by Irish law
and the Irish courts will have exclusive juris-
diction.
This guarantee is provided by Beko plc.
Beko House, 1 Greenhill Crescent, Watford,
Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales
with company registration number
02415578.
BEKO UK AND ROI BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS
If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by
completing the online registration form, then the standard 12 month guarantee will be extended to 24
months, under the same terms and conditions as detailed in our Standard Guarantee Terms and Condi-
tions.
