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Troubleshooting
Machine does not start.
• Power cable is unplugged. >>> Check if the power cable is plugged in.
• Fuse is blown. >>> Check the fuses in your house.
• Water is cut. >>> Make sure that the water inlet tap is open.
• Door of the machine is open. >>> Make sure that you have closed the door of the
machine.
• On / Off button is not pressed. >>> Make sure that you have turned on the machine by
pressing the On / Off button.
Dishes are not washed clean
• Dishes are not placed orderly in the machine. >>> Load the dishes as described in the
user manual.
• Selected programme is unsuitable. >>> Select a programme with a higher temperature
and cycle time.
• Impellers are stuck. >>> Prior to starting the programme, turn the lower and upper
impellers by hand to make sure that they rotate freely.
• Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged
with food remnants such as lemon pips. Clean the impellers regularly as illustrated in
section “Cleaning and Care”.
• Filters are clogged. >>> Check if the filter system is clean. Clean the filter system
regularly as illustrated in section “Cleaning and Care”.
• Filters are installed incorrectly. >>> Check the filter system and make sure that it is
installed correctly.
• Baskets are overloaded. >>> Do not overload the baskets in excess of their capacity.
• Detergent is stored under unsuitable conditions. >>> If you are using powder
detergent, do not store the detergent package in humid places. Keep it in a closed
container if possible. For ease-of-storing, we recommend you to use tablet detergents.
• Detergent is not sufficient. >>> If you are using powder detergent, adjust the amount of
detergent according to the soiling degree of your dishes and/or programme definitions.
We recommend you to use tablet detergents for optimum results.
• Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if
necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the
machine.
• Detergent dispenser lid is left open. >>> Make sure that the detergent dispenser lid is
closed tightly after adding detergent.
Dishes are not dry at the end of cycle
• Dishes are not placed orderly in the machine. >>> Place your dishes in a way that no
water will accumulate in them.
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