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26 / 28 EN Evaporation humidifier / User Manual
9 Troubleshooting
Failure description Possible causes Solution
Cannot start
No electricity in the socket Check the power supply.
The machine is not plugged
properly.
Re-plug it.
No air comes out.
Air inlet or outlet is blocked. Remove the blockage.
Motor doesn’t work. Contact the after-sale service.
Humidity doesn’t increase.
Whether the room is ventilated,
or has carpet on the floor
If the room has carpet on
the floor, due to ventilation
condition, different floor and
wall textures, sometimes it is
hard to increase humidity.
The indicator light keeps
flickering while the tank has
water in it.
Whether the trough
components are not properly
installed
Assemble the trough
components according to the
installation requirements.
There is odor for the first
startup.
Whether the tank interior has
been washed before the first
startup
Read installation notice of using
the pure type humidifier for the
first time
Water leakage in use
Whether the machine inclines in
use or moving
Put it on a flat place, and ensure
smooth and steady moving
when it is in use or moving
There is unpleasant odor during
the process of humidification.
Whether the trough is dirty
Whether the water in the tank is
not changed every day
Follow the procedures of
cleaning and maintaining.
Cold wind is generated during
the process of humidification.
When it is in sleep or standard humidification modes, moisture is
sent out from the hole of wheel, and it can absorb the heat in the
air, so the wind generated is cold. Maybe, it is colder than room
temperature.
No water spray
The product is pure type humidifier, not ultrasonic oscillation
humidifier. So there is no water spray