Product does not switch to the spin phase. †
Color of the clothes has faded. †
• The charge in the product is unevenly distributed.
>>>The automatic unbalanced load detection system
may have been activated due to an unbalanced
distribution of the laundry in the drum.
• The product will not spin if the water is not
completely drained. >>>Check the filter and the
drain hose.
• Excessive foaming has occurred and the automatic
foam absorption system has been activated due to
the use of too much detergent. >>> Use the
recommended amount of detergent.
• Too much laundry has been loaded. >>>Do not load too much
laundry.
• Detergent in use is damp. >>>Store detergents closed in an
environment that is free from moisture and do not expose
them to excessive temperatures.
• A higher temperature has been selected. >>>Select the
correct program and temperature according to the type
and degree of soiling of the laundry.
The washing machine does not rinse properly.
• The amount, brand and storage conditions of the
detergent used are unsuitable. >>>Use a detergent
that is suitable for the washing machine and your
laundry. Store detergent sealed in a moisture-free
area and do not expose it to extreme temperatures.
• Detergent was placed in the wrong compartment. >>> If the
detergent is put in the prewash compartment, and the
prewash cycle is not selected, the product may take this
detergent during the rinsing or softening step. Put the
detergent in the correct compartment.
• The pump filter is clogged. >>>Check the filter.
• The drain hose is crimped. >>>Check the drain hose.
Washing result is poor: Laundry turns grey. †
• Insufficient detergent used over an extended period
of time. >>>Use the recommended amount of
detergent depending on the water hardness and
the amount of laundry.
Washed at low temperatures for a longer period of time. †
Select the correct temperature for the laundry to be
washed.
• Insufficient detergent used with hard water.
>>>Using insufficient detergent with hard water will
cause the dirt to adhere to the clothes, which will
turn the clothes gray over time. It is difficult to
remove grayness once it occurs. Use the
recommended amount of detergent suitable for the
water hardness and the wash.
• Too much detergent has been used. >>> Use the
recommended amount of detergent that is suitable for
the water hardness and the laundry.
Laundry became stiff after washing. †
• Too little detergent has been used. >>>Using too
little detergent for the water hardness can cause
the laundry to stiffen in time. Use a suitable amount
of detergent according to the water hardness.
• Detergent was placed in the wrong compartment. >>> If the
detergent is put in the prewash compartment, and the
prewash cycle is not selected, the product may take this
detergent during the rinsing or softening step. Put the
detergent in the correct compartment.
• Detergent was mixed with the fabric softener.
> > > Do not mix the softener with the detergent. Wash and clean
the drawer with hot water.
Washing result is bad: Stains do not disappear or the
laundry is not white. †
• Too little detergent has been used. >>> Use the
recommended amount of detergent that is suitable for
the water hardness and the laundry.
• Too much laundry has been loaded. >>>Do not load too much
laundry into the product. Load with quantities
recommended in the "Table program and consumption".
• Bad program and temperature selected. >>> Select
the correct program and temperature for the
laundry to be washed.
• Wrong type of detergent used. >>>Use the original
detergent suitable for the product.
• Too much detergent used. >>>Place detergent in the correct
compartment. Do not mix bleach and detergent together.
Laundry does not smell like the fabric softener. †
• Detergent was placed in the wrong compartment. >>> If the
detergent is put in the prewash compartment, and the
prewash cycle is not selected, the product may take this
detergent during the rinse or softening step. Wash and
clean the drawer with hot water. Put the detergent in the
correct compartment.
• Detergent was mixed with the fabric softener.
> > > Do not mix the softener with the detergent. Wash and clean
the drawer with hot water.
Detergent residue in the detergent drawer. †
Washing result is poor: Greasy stains appear
on the laundry. †
• Detergent was placed in a wet drawer. >>>Dry the
detergent drawer before adding the detergent.
• The detergent has become damp. >>>Keep detergents
closed in a humid environment and do not expose them
to too high temperatures.
• The water pressure is low. >>>Check the water pressure.
• The detergent in the main wash compartment got wet during
the water intake for the prewash. The holes in the detergent
dispenser are clogged. >>>Check the holes and clean them if
they are clogged.
• There is a problem with the detergent drawer valves.
> > > Call the authorized service technician.
• The drum has not been cleaned regularly. >>>Clean the
drum regularly. For this procedure, see "Cleaning the
loading door and drum".
Washing result is bad: Clothes smell unpleasant.
†
• Odors and layers of bacteria develop on the drum as a result
of continuous washing at lower temperatures and/or in
short programmes. >>>Leave the detergent drawer and
product loading door ajar after each wash. This way, the
machine does not remain a humid environment where
bacteria thrive.
26 / NL
Washing Machine / User Manual
