38 / EN
Washer-Dryer / User’s Manual
Programme time does not countdown. (*)
• The laundry in the machine might be unbalanced. >>> The
automatic unbalanced load detection system might have been
activated due to uneven distribution of the laundry in the drum.
Machine does not switch to spinning step. (*)
• The laundry in the machine might be unbalanced. >>> The
automatic unbalanced load detection system might have been
activated due to uneven distribution of the laundry in the drum.
• The machine cannot spin if the water in it is not drained
completely. >>> Check the filter and the drain hose.
• Excessive foam might have formed due to use of too much
detergent, and the automatic foam absorption system might
have been activated. >>> Use the recommended amount of
detergent.
Washing performance is poor: Clothes are going grey.(**)
• Insufficient amount of detergent might have been used over
a long period of time. >>> Use the recommended amount of
detergent according to water hardness and the laundry.
• Washing might have been performed at low temperatures for a
long time. >>> Select the proper temperature for the laundry
to be washed.
• Hard water and insufficient amount of detergent. >>> Using
hard water together with insufficient amount of detergent
might cause dirt accumulation and greying on laundry in
time. It is difficult to eliminate greying once it happens. Use
the recommended amount of detergent appropriate for water
hardness and the laundry.
• Excessive amount of detergent might have been used. >>>
Use the recommended amount of detergent appropriate for
water hardness and the laundry.
Washing performance is poor: Stains persist or the
laundry is not whitened. (**)
• Insufficient amount of detergent might have been used. >>> Use
recommended amount of detergent appropriate for the laundry.
• Machine might have been overloaded. >>> Do not overload the
machine. Load the machine with the amounts recommended in
the "Programme and consumption table".
• Wrong programme and temperature might have been selected.
>>> Select the right programme and temperature for the
laundry to be washed.
• Wrong type of detergent might have been used. >>> Use
original detergent appropriate for the machine.
• Detergent might have been put in the wrong compartment.
>>> Put the detergent in the correct compartment. Do not mix
the bleaching agent and the detergent with each other.
Washing performance is poor: Oily stains appeared
on the laundry. (**)
• The drum might not have been cleaned regularly. >>> Clean
the drum regularly. To do this, please see. 6.2.
Washing performance is poor: Clothes smell bad. (**)
• Washing at low temperatures and/or with short programmes
for a long time will cause smell and bacteria in the drum. >>>
Leave the detergent drawer and loading door of the machine
ajar after every washing cycle. Thus, a humid environment
favorable for bacteria cannot occur in the machine.
Colour of the clothes faded. (**)
• Machine might have been overloaded. >>> Do not overload
the machine.
• Detergent used might be damp. >>> Keep detergents closed
in an environment free of humidity and do not expose them to
excessive temperatures.
• A high temperature might have been selected. >>> Select
a programme and temperature suitable for the type and soiling
degree of the laundry.
Rinsing performance is poor
• The amount, brand or storage conditions of the detergent might
not be suitable. >>> Use a detergent appropriate for the washing
machine and your laundry. Keep detergents closed in an environment
free of humidity and do not expose them to excessive temperatures.
• The detergent might have been added to the wrong compartment.
>>> If you add detergent to the prewash compartment even if
you have not selected a prewash programme, the machine might
take this detergent during the rinsing or softener step. Put the
detergent in the correct compartment.
• Pump filter might have been clogged. >>> Check the filter.
• Drain hose might be folded. >>> Check the drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent might have been used. >>>
Using insufficient amount of detergent for the water hardness
can cause the laundry to become stiff in time. Use appropriate
amount of detergent according to the water hardness.
• The detergent might have been added to the wrong compartment.
>>> If you add detergent to the prewash compartment even if
you have not selected a prewash programme, the machine might
take this detergent during the rinsing or softener step. Put the
detergent in the correct compartment.
• Detergent might have been mixed with softener. >>> Do not mix the
detergent with softener. Wash and clean the drawer with hot water.
Laundry does not smell like softener. (**)
• The detergent might have been added to the wrong compartment.
>>> If you add detergent to the prewash compartment even if you
have not selected a prewash programme, the machine might take
this detergent during the rinsing or softener step. Wash and clean the
drawer with hot water. Put the detergent in the correct compartment.
• Detergent might have been mixed with softener. >>> Do not mix the
detergent with softener. Wash and clean the drawer with hot water.
Detergent residue in the detergent drawer. (**)
• Detergent might have been added to wet drawer. >>> Dry the
detergent drawer before adding detergent.
• Detergent might have gotten damp. >>> Keep detergents
closed in an environment free of humidity and do not expose
them to excessive temperatures.
• Water pressure might be low. >>> Check the water pressure.
• The detergent in the main wash compartment got wet while
the machine was taking in the prewash water. Holes of the
detergent compartment might have been blocked. >>> Check
the holes and clean if they are clogged.
• There might be a problem with the detergent drawer valves.
>>> Call the Authorised Service Agent.
• Detergent might have been mixed with softener. >>> Do not mix the
detergent with softener. Wash and clean the drawer with hot water.
