5. If you have trouble...
5-1. Does not recognize the PocketScan (driver) on your mobile
computer...
▶
Please check your processor and OS with the driver. Sometimes,
They are different each other.
▶
Please reset the PocketScan on your mobile computer and retry
s a n n i n g .
5-2. When you press the trigger button, nothing happens...
▶
Please see “3-2 getting started
→
5. button mapping”
5-3. Does not read the barcode on your mobile computer with ActiveScan.
▶
Please check your barcode. If it has damaged print it can not work
c o r r e c t l y .
▶
please see the SDK/Symbol-Parameter and print a this parameter.
You can set all defaults bar code and enable or disale resetting the
d e c o d e .
▶
For best results, the scanner should we held at an angle of at least
is degress form perpendicular to the surface of the bar cade label.
5-4. When you plug-in ActiveScan, it is not working with message of
“Unknown card in Socket”
▶
Please contat us
6. Technical Support
6-1. If you have a technical problem while installing or using the
ActiveScan card. Please feel free to contact us.
- The Driver
- Windows version of your mobile computer
- SDK
6-2. If you are missed the CD. You can download the driver by
www.beinteractive.co.kr/eng
→
click “support”
1 0
