18
If the warming device is working, but incorrect (the products are too tepid or too hot), please check the
following points before contacting the customer service:
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Is the ambient temperature too high?
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Is there too much food in the cabinet or is it too cold?
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Is the unit exposed to strong draughts
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Are the positions of the rotary switches correct?
If the listed possibilities are not the cause of the malfunction, please contact the cus-
tomer service.
The Beer Grill company is not liable for any loss of goods, even if the appliance is still
covered by warranty. It is therefore recommended that the temperature of the appliance
be checked periodically.
13 Customer service
The appliance may no longer be used if components have failed or no longer function properly. In this
case, the appliance must be repaired by a qualified technician or by the Beer Grill customer service.
Check the mains cable and fuses beforehand.
When contacting the customer service always indicate serial number and type (on
power rating shield).
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Switzerland
Beer Grill AG
Allmendstrasse 7
CH-5612 Villmergen
Helpdesk phone 41 (0)56 618 78 28
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Germany
PENTAGAST Service GmbH
Ruhrstrauch 4
D-36100 Petersburg
Helpdesk phone 49 (0)7161 9863733
