PROBLEM
CAUSE
CHECK
Barbecue will not light
Ignition system not working
Check to see visible spark at starter probe
- if no spark is present when control knob
is turned then the unit may need to
be serviced or replaced. Contact your
BeefEater dealer.
Check that there is a visible flame coming
from the pilot ignition tube.
Check that the pilot ignition tube is not
blocked by spider webs or insect nests.
Turning on gas control too quickly
Allow at least 5 seconds for gas to flow
through burner before ignition.
No gas flow
Check that valve on gas cylinder is turned
on.
Check that burner ports are free of
obstructions.
Check that all gas injectors are clean and
free of obstructions.
Burners not assembled correctly
Check that burners are correctly positioned
in the barbecue frame.
Burner ports or throat blocked
Check that the burner ports are not
blocked by spider webs or insect nests.
Clean out as required.
Barbecue lights but goes out
soon after starting
Fuel supply turned off
Turn on gas valve at cylinder.
Gas cylinder low or empty
Replace cylinder and carry out a leak check.
Kink in gas hose
Check that the gas line is not kinked or
twisted.
Wind or breeze affecting operation
Ensure that the appliance is located out of
the way of wind.
Burners will not cross light from one
to the other
Check that cross light channel is in place.
Check that burner ports are free of
obstructions.
Low flame level or low heat output
Burners will not cross light
Check you are running on correct gas
Check gas injector size is correct.
LPG
BTU/hr
MJ/hr
kW
g/hr
4 Burners
64,451
68
18.89
1,371
5 Burners
80,564
85
23.62
17,714
NG
BTU/hr
MJ/hr
kW
4 Burners
64,451
68
18.89
5 Burners
80,564
85
23.62
Gas Consumption
TROUBLESHOOTING
18
TROUBLESHOOTING
