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Troubleshooting 

 

 

26

 

C5210 

6  Troubleshooting 

 

Fault 

Cause 

Procedure 

Nothing happens after the Industrial 
PC has been switched on 

No power supply to the Industrial 
PC 
 
Other cause 

Check power supply cable 

 

Call Beckhoff Service 

The Industrial PC does not boot 
fully 

Setup settings are incorrect 

 

Other cause 

Check the setup settings 

 

Call Beckhoff Service 

Computer boots, software starts, 
but control does not operate 
correctly 

Cause of the fault is either in the 
software or in parts of the plant 
outside the Industrial PC 

Call the manufacturer of the 
machine or the software 

Memory device access error 

Faulty device 

Call Beckhoff Service 

The Industrial PC functions only 
partially or only part of the time, e.g. 
no or dark picture, but disk drive 
responds when switching on 

Defective components in the 
Industrial PC 

Call Beckhoff Service 

 

Содержание C5210

Страница 1: ...Installation and Operating instructions for 19 inch slide in Industrial PC C5210 Version 1 3 Date 2021 11 16 ...

Страница 2: ......

Страница 3: ...roduct Description 8 2 1 Appropriate Use 8 2 2 Front View 8 2 3 Access to the hard disks 8 2 4 Access to the Control Elements 9 2 4 1 USB Interfaces X112 X113 10 2 4 2 ATX Push button 10 2 4 3 Reset button 10 2 4 4 Status LEDs 10 2 5 Rear view of the C5210 10 2 5 1 100 240VAC Full Range Power Supply 10 2 5 2 24VDC Power Supply 11 2 6 Interfaces 11 2 6 1 Serial interface X102 11 2 6 2 DVI Digital V...

Страница 4: ...e Industrial PC 22 3 5 1 Connecting cables 22 3 5 2 Check voltage rating and connect 22 4 Operating Instructions 23 4 1 Switching the Industrial PC on and off 23 4 1 1 Switch on 23 4 1 2 Shutting down and switching off 23 4 1 3 First switching on and driver installation 23 4 2 Servicing and maintenance 24 4 2 1 Cleaning of the Industrial PC 24 4 2 2 Maintenance 24 4 2 3 Replacing the Battery on th...

Страница 5: ...Table of contents C5210 3 9 1 2 Beckhoff company headquarters 30 9 2 Approvals for USA and Canada 31 9 3 FCC Approvals for the United States of America 31 9 4 FCC Approval for Canada 31 ...

Страница 6: ...AFE and XFC are registered trademarks of and licensed by Beckhoff Automation GmbH Other designations used in this publication may be trademarks whose use by third parties for their own purposes could violate the rights of the owners 1 1 3 Patent Pending The EtherCAT Technology is covered including but not limited to the following patent applications and patents EP1590927 EP1789857 DE102004044764 D...

Страница 7: ...of individuals WARNING Risk of injury If you do not adhere the safety advise adjoining this symbol there is danger to life and health of individuals CAUTION Hazard to individuals If you do not adhere the safety advise adjoining this symbol there is obvious hazard to individuals Attention Hazard to devices and environment If you do not adhere the notice adjoining this symbol there is obvious hazard...

Страница 8: ...ial PC is to be disconnected from the equipment Pulling out the fieldbus connection plug uncouples the PC optional Items of equipment that have been switched off must be secured against being switched on again The Industrial PC s power supply unit must be supplied with 100VAC 240 VAC Optional a 24 VDC power supply unit with UPS is available Warning Do not exchange any parts when under power When c...

Страница 9: ...the Industrial PC housing The operator is responsible for ensuring that only trained electrical staff opens the housing of the Industrial PC 1 4 1 National regulations Depending on the type of machine and plant in which the Industrial PC is used national regulations governing the controllers of such machines will apply and must be observed by the operator These regulations cover amongst other thin...

Страница 10: ... 2 2 Front View Front view C5210 The C5210 is fitted with two removable frames for hard disks 1 and 2 In condition of delivery one of the removable frames is fitted with a hard disk Behind the flap 3 the control elements and two USB interfaces are located 2 3 Access to the hard disks Access to the hard disks The hard disks are located into two removable hard drive racks at the front of the Industr...

Страница 11: ... control elements The control elements are located behind a flap at the front side of the Industrial PC After unlocking the flap with the key it can be folded down You now have access to the control elements Control elements hard disk flap key status LEDs X112 X113 status LEDs Reset button ATX button ...

Страница 12: ...minated when power is on The LED FB is a multi color LED and shows the status of fieldbus and TwinCAT Color LED FB Description red TwinCAT STOP blue TwinCAT CONFIG blue red blinking TwinCAT CONFIG with Bus Error green TwinCAT RUN green red blinking TwinCAT RUN with Bus Error 2 5 Rear view of the C5210 The C5210 Industrial PC is fitted with a 100 240 V 50 60 Hz full range power supply unit Optional...

Страница 13: ...d X109 allow the PC to be connected to a 10 100 1000 BASE T Local Area Network LAN 2 6 5 Additional plug in cards optional There is a type plate on the top of the Industrial PC which provides information about the hardware configuration of the Industrial PC at the time it was supplied 2 6 6 Earthing measures Earthing connections dissipate interference from external power supply cables signal cable...

Страница 14: ... Handling of Lithium Batteries Lithium Batteries should not be recharged exposed to fire opened and they should be protected against sunlight and moisture 2 8 Access to the PCIe Module Slots The PCIe module slots are located behind the two cover caps in the area of the connectors of the Industrial PC Access to the module slots For the installation of the plug in cards first remove the cross head s...

Страница 15: ...hat moisture condensation does not form on or inside the device Prior to operation the unit must be allowed to slowly adjust to room temperature Should condensation occur a delay time of approximately 12 hours must be allowed before the unit is switched on 3 1 2 Unpacking Proceed as follows to unpack the unit 1 Remove packaging 2 Do not discard the original packaging Keep it for future relocation ...

Страница 16: ...g of the brackets occurs each with two allen head screws as shown View of the assembly brackets For the assembly dimensions see chapter C5210 view with mounted assembly brackets Telescope Rails optional Optional to the provided assembly brackets a telescope rail is available Order Option Description C9900 M712 Telescope rails for C5210 Maximum distance between mounting holes 38 cm 15 inch C9900 M7...

Страница 17: ... 3 2 2 Earthing measures Earthing connections dissipate interference from external power supply cables signal cables or cables to peripheral equipment Establish a low impedance connection from the earthing point on the PC housing to the central earthing point on the control cabinet wall in which the computer is being installed The earthing connection is located right hand at the rear side of the I...

Страница 18: ...sing 3 3 2 Power supply cords Power cords Europe In the area Europe you use the provided cable with inlet connector for non heating apparatus to connect the Industrial PC to the power supply Power cords USA Canada In the area USA Canada the power supply cable must show the following specifications according to the supply voltage Listed Detachable maximum 4 5 m 14 76 ft long rated minimum 125 V 10 ...

Страница 19: ... battery The new Beckhoff power supply technology approach addresses this problem and now offers the user the option of switching the PC off without the need for using the battery thereby reducing the load on the battery In addition to the main switch this innovative solution uses an ON OFF switch for the machine Basically the main switch remains switched on and provides the power supply for the P...

Страница 20: ...output is switched off For a detailed functional description please refer to section Connecting Power Supply 3 4 2 Pin assignment of the connector for the power supply The power supply and the external circuit for switching the Industrial PC on and off are connected via the 8 pole plug connector X110 Power supply connector Pin assignment of the connector Pin assignment for connecting the switch th...

Страница 21: ...connectors The connector is specified for 16 A and can lift conductive cross sections until 1 5 mm2 So the connector is fitted to the cable 1 Strip insulation from the cable ends Length of stripped conductor is 8 9 mm 2 Screw together the cable ends in the 8 pole plug connector in accordance with wiring diagram Thread the lacing cord into that lower part of the strain relief housing Put the plug c...

Страница 22: ...he PC shuts down if the 24 V connection is live If the PC_ON input is NOT connected by the user the PC can be booted in the familiar way by connecting the supply voltage and shut down via the battery by switching off the supply voltage Attention Service life of the rechargeable battery This procedure significantly reduces the service life of the rechargeable battery and should therefore not be use...

Страница 23: ...iring diagram the circuit of PC_ON and Power Status is symbolical Wiring diagram external switch and power supply Note Connection of the Battery Pack and UPS Output Connection of the Battery Pack and UPS Output only in combination with integrated UPS order option ...

Страница 24: ... to be connected Disconnect all the devices that are to be connected from the power supply Connect all the cables between the Industrial PC and to the devices that are to be connected Connect all data transfer cables if present to the appropriate plug in receptacles of the data telecommunication networks Reconnect all devices to the power supply 3 5 2 Check voltage rating and connect Fitted with a...

Страница 25: ...ile to the memory drive the file will be destroyed Control software typically writes something to the memory drive every few seconds so that the probability of causing damage by switching off while the software is running is very high Attention Switch off power supply When you have shut down the Industrial PC you have to switch off power supply for at least 10 seconds before rebooting the system A...

Страница 26: ...ded by the manufacturer Notice correct polarity WARNING Handling of Lithium Batteries Lithium Batteries should not be recharged exposed to fire opened and they should be protected against sunlight and moisture The used battery must be disposed of in accordance with national electronics scrap regulations 4 3 Emergency procedures In case of fire the Industrial PC should be extinguished with powder o...

Страница 27: ...alled from the driver CD provided 5 1 Installation on the PC To install the UPS driver software execute file Beckhoff_UPS_vx xx xx exe from the subdirectory of UPS from the CD provided on the Industrial PC Driver archive for the Industrial PC C9900 S700 xxxx The program is self extracting and will guide the user through the installation routine 5 2 Help files The driver software comes with a detai...

Страница 28: ...etup settings Call Beckhoff Service Computer boots software starts but control does not operate correctly Cause of the fault is either in the software or in parts of the plant outside the Industrial PC Call the manufacturer of the machine or the software Memory device access error Faulty device Call Beckhoff Service The Industrial PC functions only partially or only part of the time e g no or dark...

Страница 29: ... of the unit must take place with the orientation diagrammed here All dimensions are in mm C5210 basic configuration view without assembly brackets Attention Use Assembly Brackets The two provided assembly brackets are to retain the Industrial PC in the back area and have to be mounted at both sides ...

Страница 30: ...Assembly dimensions 28 C5210 C5210 view with mounted assembly brackets C5210 with telescope rail Maedler Accuride 2907 Order option C9900 M712 ...

Страница 31: ...32 D Sub 9 Protection class IP20 Shock resistance Sinusoidal vibration EN 60068 2 6 10 to 58 Hz 0 035 mm 58 to 500 Hz 0 5 G 5 m s2 Shock resistance Shock EN 60068 2 27 5 G 50 m s2 duration 30 ms EMC compatibility Resistance to interference conforms to EN 61000 6 2 EMC compatibility Emission of interference conforms to EN 61000 6 4 Permissible ambient temperature 0 C to 55 C operation 25 C to 65 C ...

Страница 32: ...ation GmbH Co KG Huelshorstweg 20 33415 Verl Germany Phone 49 0 5246 963 0 Fax 49 0 5246 963 198 E mail info beckhoff de Web http www beckhoff de Beckhoff Support Support offers you comprehensive technical assistance helping you not only with the application of individual Beckhoff products but also with other wide ranging services world wide support design programming and commissioning of complex ...

Страница 33: ...enerates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Note Technical modifications Technological ...

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