BEC VG2600, Быстрый старт, Страница: 10 / 10

Quick Start Guide
8
Troubleshooting
1. None of the LEDs are on when you turn on the router.
Check the connection between the adapter and the router. If the error persists, you may have
a hardware problem. In this case you should contact technical support.
2. You have forgotten your router login and/or password.
Try the default login and password, please refer to User Manual. If this fails, you can restore
your router to its factory settings by holding the Reset button on the back of your router for 6
seconds or more.
3.
Can’t ping any PCs on the LAN.
Check the Ethernet LEDs on the front panel. The LED should be on for a port that has a PC
connected. If it is off, check the cables between your router and the PC. Make sure you have
uninstalled any software firewall for troubleshooting. Verify that the IP address and the subnet
mask are consistent between the router and the workstations.
Product Support and Contact Information
Most problems can be solved by referring to the Troubleshooting section in the User Manual . If
you have other inquiries or need further technical support, please contact with your Internet
Service Provider or visit us at
www.bectechnologies.net .