BEC MX-241NP 4G/LTE CBRS Wi-Fi Router
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1. None of the LEDs are on when you turn on the router.
Check the connection between the adapter and the router. If the error persists, you may
have a hardware problem. In this case you should contact technical support.
2. You have forgotten your router login and/or password.
Try the default login and password, please refer to User Manual. If this fails, you can restore
your router to its factory settings by holding the Reset button on the back of your router for 6
seconds or more.
3. Can’t ping any PCs on the LAN.
Check the Ethernet LEDs on the front panel. The LED should be on for a port that has a PC
connected. If it is off, check the cables between your router and the PC. Make sure you have
uninstalled any software firewall for troubleshooting. Verify that the IP address and the
subnet mask are consistent between the router and the workstations.
Most problems can be solved by referring to the
Troubleshooting
section in the User Manual
.
If you have other inquiries or need further technical support, please contact with your Internet
Service Provider or visit us at
www.bectechnologies.net
.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment. This device and its antenna(s) must
not be co-located or operating in conjunction with any other antenna or transmitter.
V1.0
Trouble Shooting
Product Support and Contact Information
FCC Statement