14
Troubleshooting
PROBLEM
CAUSE
SOLUTION
The Portable Blender
will not turn ON. The
white POWER ON/OFF
button is off.
• The blender jar is not
assembled correctly.
• Battery needs to be
charged.
• The POWER ON/OFF
button was pressed
once.
•
The blending jar interlock system is
not engaged. The Portable Blender
will not turn ON unless the blending
jar is securely tightened onto the
base.
• Charge battery.
•
To begin the BLEND cycle, you MUST
press the POWER ON/OFF button twice.
The POWER ON/OFF
button is flashing red.
The Portable Blender
will not turn ON.
• Battery needs to be
charged.
• The motor is blocked.
Blades cannot rotate.
• Battery temperature
is too high.
•
Charge battery.
•
Remove some of the blender jar
contents. Continue blending.
•
Flip the Portable Blender upside
down. Shake vigorously to
re-distribute ingredients. Continue
to BLEND.
•
Flip the Portable Blender to upside
down and rest the unit on its lid.
•
Turn the base counter-clockwise and
lift base up and out of the blending
jar.
•
Remove the blockage. Replace the
base. Make sure the base is screwed
securely into the blending jar. Flip
the Portable Blender to right-side-
up before continuing to BLEND.
•
Allow the Portable Blender to rest
before continuing.
The blender motor
rotates very slowly.
• Blending jar is
overloaded.
•
Remove half of the ingredients and
continue to BLEND.
•
Add liquid to the blending jar and
continue to BLEND.
19172, 19173, 19174, 19175, 19176_BTFL Portable To-Go Blender_IM_R4.indd 14
19172, 19173, 19174, 19175, 19176_BTFL Portable To-Go Blender_IM_R4.indd 14
2022-08-24 3:58 PM
2022-08-24 3:58 PM
