22
IX. Problem solving - Troubleshooting - FAQ
Problems
The Parental Unit
beeps when no
function is selected
(alarm or sound
detection)
Possible causes
The Baby Unit is switched off.
The units are too far apart and the
connection is lost (it is the «out-
of-range» alarm that beeps).
Solutions
Switch the Baby Unit on.
The units must be brought nearer
(but more than one metre apart).
No connection is
established: The
Parental Unit does
not emit any sound
when there is noise
coming from the
baby’s room
The volume is perhaps switched
off.
The Parental Unit may be beyond
the range of the Baby Unit;
therefore, the connection is
interrupted.
Check the volume is not on
position «0».
Try reducing the distance between
the appliances so that the power
signal indicator displays at least
one bar.
Why does the
appliance transmit a
high-pitched sound?
The units may be too close.
The volume of the Parental Unit
is too high.
Ensure that they are at least 1
metre apart.
Lower the volume on the Parental
Unit.
Why are there
sound interferences
between the two
units?
The image does not
work and is not clear
when I am within the
recommended 250
metres
Acoustic feedback occurs when
the two units (Parental and Baby)
are too close.
This recommended range is only
valid in the open, outside. It is
limited inside by partitions or
walls that are too thick, creating
an obstacle.
Distance the two units and ensure
that there is a minimum distance
of 1 metre between the two.
Approach the camera to the
receiver avoiding walls and
partitions.
Inside, the range does not exceed
30 metres.
