Page 12 of 16
75.5753.15 LZR-MICROSCAN T 20180720
Page 12 of 16
75.5753.15 LZR-MICROSCAN T 20180720
Hub LCD is not on
No input power
Verify power supply connection.
Bad power
Verify power supply. Power from BEA power
supply.
Faulty hub
Replace hub.
No “CLEAR AREA”
during setup
Sensors not discovered
Verify sensor harness connection.
No Floppy Disk after
setup
Learn failed
Perform new Learn.
Verify Home Switch is functioning properly.
Door(s) will not
open/close
Door control issue
Verify door control is operational with nothing
wired to it.
No inputs/outputs connected
Verify all connections are secure (sensors and
On/Off/Hold Open switch must be connected).
Knowing Act turned on
Turn Knowing Act off or use Knowing Act
devices.
Incorrect wiring
Verify wiring from hub to door control.
Incorrect monitoring settings or
wiring
Verify monitoring settings and wiring.
Door(s) keep
recycling (ghosting)
Approach-side sensors going into
detection
Adjust approach-side sensors Activation
Distance and/or motion sensor.
Home Switch not “making” at
door-closed
Adjust Home Switch and verify proper wiring.
Cap LCD screen
Learn required
Perform re-Learn.
Orange flashing LED
on Sensor - reference
Hub for error
height/angle
Sensor mounted too high or adjusted too close
to door.
Verify handedness (right- or left-handed) for
correct orientation.
EDPS
Door did not open or reach full-open during
Learn.
BUS config
Number of doors configured incorrectly.
boundary
Sensor masked by foreign object.
lost message
Loose or broken sensor harness.
Door never reaches
“Hold Open” or
“Off” states
Not using
On / Off / Hold Open
Switch
Wire existing
On / Off / Hold Open
switch
to jumper or plug BEA
On / Off / Hold Open
Switch into hub.
Hub Environment
error
Voltage too high/low
Verify power supply voltage, power from BEA
power supply.
Temperature too high/low
Envionment may be too cold/hot for hub
operation.
Visible Monitoring
indication LED does
not flash.
Monitoring installation/set-up
error.
Verify door control is capable of monitoring
and the sensor monitoring wires are properly
connected to the door control.
Verify monitoring is active in the sensor settings
(high/low for each door control).
Sensor and/or wiring malfunction.
Replace the sensor.
TROUBLESHOOTING
Troubleshooting tools can be viewed on Hub LCD within Menu 3 (DIAGNOSTICS).
General
