10MAGDE1 Delayed Egress Electromagnetic Lock
Installation Instructions
(Continued)
Inspection and Maintenance
This product and all related accessories or parts must be inspected and
maintained on a quarterly basis. Contacting surfaces of the
electromagnetic lock and armature plate must be kept free of
contaminating materials. Surfaces must be cleaned periodically with a
non-abrasive cleaner.
All mounting fasteners must be inspected on a quarterly basis. When
properly installed, the ends of the armature plate allow a slight movement
but the plate will feel secure when grasped at the bolt. There should be no
movement to the mounting bracket or housing of the electromagnetic lock.
For added safety, thread locking compound has been provided for the
armature plate bolt and the four captive electromagnetic lock mounting
screws.
WARNING: Improper installation, maintenance, inspection or usage of
the product or any related accessories or parts may cause the
electromagnetic lock, armature plate and associated hardware to
disengage and fall, causing serious bodily injury and property
damage.
PLEASE DELIVER ALL INSTALLATION INSTRUCTIONS TO THE
END-USER UPON COMPLETION OF THE INSTALLATION.
PLEASE DELIVER END USER GUIDE CONTAINED SEPARATELY
IN THIS PACKAGE TO THE END-USER UPON COMPLETION OF
THE INSTALLATION.
Company Contact
Do not leave problems unresolved. If a satisfactory solution cannot be
achieved after troubleshooting a problem, please contact BEA Inc.
If you must wait for the following workday to contact BEA, leave the
door inoperable until satisfactory repairs can be made. Never sacrifice
the safe operation of the automatic door or gate for an incomplete
solution.
The following numbers can be called 24/7.
For more information, visit www.beasensors.com.
US and Canada: 1-866-249-7937
Canada: 1-866-836-1863
Northeast: 1-866-836-1863
Southeast: 1-800-407-4545
Midwest: 1-888-308-8843
West: 1-888-419-2564
10MAGDE1 Delayed Egress Series Troubleshooting Guide
PROBLEM
SOLUTION
Remove anti-tamper screw and cavity screw. Insert supplied Allen wrench into
mounting bolt holes in the bottom of the lock housing and turn. (See Fig.1)
Check power supply. DC power should be within 12-24VDC.
Check connections at power supply, connected releasing devices, lock
terminals and lock circuit board to magnet core.
Check to see that armature plate is correctly aligned with the electromagnetic
lock. If there is improper alignment, make a 1/4” turn of the armature plate
mounting bolt and check for alignment.
CAUTION:
The armature plate must
remain affixed securely to the door or serious bodily injury or property damage
may occur. Bolt should be tight enough to hold the armature plate to the door
while still allowing for alignment with the electromagnetic lock.
This generally indicates that the lock is either operating on AC voltage or there is
some AC voltage present in the DC supply. A properly filtered and regulated DC
power supply is required to achieve optimal operation from the lock.
Ensure that switching devices are interrupting the DC power and not the AC
power supply voltage.
Ensure rubber washer on armature plate mounting bolt has not been removed
or damaged.
Check that switching device interrupts the positive wire and not the negative
wire. (See Fig. 2)
Remove any Diodes or other suppression devices that may be installed.
Cannot remove the lock mounting bracket from
top of magnet for installation.
Lock is installed but has no holding force at all.
Lock has enough holding force to lightly hold a
screwdriver or set of pliers but door will not lock.
Lock is operating and locking but the armature
plate is “humming” against the surface of the lock.
Lock is not releasing immediately upon
removal of power
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