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D. Check your system for possible short circuits or defective hardware in that you turn off your computer and
separate all of the devices from the system that are not required for starting your computer. Turn the com-
puter back on. Repeat this step and after each re-start, close one of the devices until you have found the
supposed defect. If the power supply does not react due to a short circuit, wait at least 5 minutes until you
re-start your computer because the device is equipped with overload protection.
Frequent problems:
Problem: The selected voltages (via BIOS) are to low/high
When you check the voltage of the power supply in the BIOS of the mainboard or in the operating system, it is
possible that these are displayed incorrectly. This results from the non-precise dimension of the mainboard and
does not necessarily have to correspond to reality.
Problem: After installing a new graphics card, the PC can no longer be turned on or crashes with
practically every opportunity:
You have installed a new higher performance graphics card in your system and now your PC no longer starts
or it seems to crash immediately with the first workload. The power supply is too weakly dimensioned for your
graphics card. Before making a purchase, please take a look at our watt configurator at www.be-quiet.net. Here
you‘ll find the right be quiet! power supply from our assortment
Important note:
Should the power supply not work, please ensure that you have thoroughly read this instruction manual and
can preclude the problem causes listed here. Should the problems continue to exist, please contact our custo-
mer service immediately.
All incoming returns are checked by our RMA service. Should we determine that a power supply is indeed free
of error, it will be sent back to the customer. In addition, an all-included inspection for the occurring expense is
levied.
Should a defect arise in your be-quiet! power supply within the first twelve months from the date of purchase,
then please call our toll-free hotline to clarify the technical details and questions.
For smooth processing we require the following from you, submitted via fax, email or by post:
One copy of the purchase receipt
A brief description of the error
The serial number for the power supply
Your delivery address
Once your documents have been received we will send you a replacement power supply via DHL, packaged in
a post box. Please provide the DHL courier with the power supply you suspect is defective. Please retain the
cable management, accessories and original packaging yourself. These elements do not need replacement.
THIS SERVICE IS AVAILABLE IN GERMANy AND FRANCE.
PLEASE STORE yOUR PURCHASE RECEIPT IN A SAFE PLACE; WE CANNOT PROCESS GUARANTEE
CLAIMS WITHOUT A RECEIPT!
What we require for you to process any and all guarantee work:
We need a copy of your purchase invoice, and a precise description of the malfunction, both of which can be
sent to us per fax, e-mail or post. After this you will receive a new power adapter from us. When your new power
adapter is delivered at your door by a DHL employee, please turn over of the defective power adapter for return
to Listan. Please check to ensure that the delivered package contains all listed items.
. ACCESSORIES
As part of the scope of delivery for the power supply, the following accessories are contained:
Cooling device cable
Operating handbook
Wire ties
Screws for mounting the power supply
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