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WARRANTY
With this quality product from BE COOL, you have made a decision for innovation,
durability and reliability.
For this BE COOL device we grant the following warranty periods:
e-Scooter:
2 years from date of purchase valid in Austria
Battery:
6 months from the date of purchase valid in Austria
If, contrary to expectations, service work on your device is still necessary during this
period, we hereby guarantee you a free repair (spare parts and working time) or (at the
discretion of the company Schuss Home Electronic GmbH) to replace the product. If
neither repair nor exchange are possible for economic reasons, we reserve the right to
create a time value credit.
Please contact your specialist dealer or us directly. We would like to point out that repair
work that has not been carried out by our authorized workshops in Austria immediately
terminates the validity of this warranty.
This warranty does not include:
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Repair or replacement of parts due to usual signs of wear.
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Water damage.
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In the event of improper use, we do not assume any consequential damages.
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Damage due to non-compliance with the operating instructions.
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Devices that are used - even partially
– commercially.
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Mechanically damaged devices due to external influence (fall, shock, breakage,
improper use etc.) as well as signs of wear and tear of an aesthetic nature.
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Damage due to force majeure, water, lightning or overvoltage.
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Devices for which the type designation and/or serial number on the device has
been changed, deleted, made illegible or removed.
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Services outside our authorized workshops, the transport costs to an authorized
workshop or to us and back as well as the associated risks.
Compatibility issues with other devices, even if they come from the seller.
We would like to emphasize that within the warranty period in case of operating errors or
if no error has been detected, a lump sum of € 40, - (indexed base VPI 2010, June 2015)
will be charged.
By providing a warranty (repair or replacement of the device), the absolute warranty
period of 2 years from the date of purchase is not extended.
The 2-year warranty is only valid on presentation of the proof of purchase (must contain
the name and address of the dealer as well as the complete device name) and the
corresponding warranty certificate, on which the device type and the serial number must
be noted.
Without presenting the guarantee certificate, only the statutory warranty applies!