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IV. Warranty
Broadcast Devices, Inc. products are warranted against failure due to faulty materials or
workmanship for a period of one year from the date of shipment to the ultimate user. The
warranty covers repair or replacement of defective parts at the factory, provided the unit has
been returned prepaid by the user. All shipments to the factory shall have affixed to the outside of
the container an R. A. number obtained from the factory. The above warranty is void if the unit
has been modified by the user outside of any recommendations from the factory or if the unit has
been abused or operated outside of its electrical or environmental specifications. If customer
conducted field tests suggest that the unit may be faulty, whether or not the unit is in warranty, a
full report of the difficulty should be sent to Broadcast Devices, Inc. factory at Cortlandt Manor,
New York. The office may suggest further tests or authorize return for factory evaluation.
Units sent to the factory should be well packed and shipped to Broadcast Devices, Inc. 5
Crestview Avenue, Cortlandt Manor, NY 10567. Remember to affix the R.A. number to the
outside of the carton. Any packages received without such R.A. number will be refused. Note:
freight collect shipments will also be refused. When the unit has been received, inspected and
tested, the customer will receive a report of the findings along with a quotation for recommended
repairs, which are found falling outside of the standard warranty. Units returned for in-warranty
repairs which are found not to be defective will be subject to an evaluation and handling charge.
In-warranty units will be repaired at no charge and returned via prepaid freight.
Out-of-warranty units needing repair require a purchase order and will be invoiced for parts,
labor, and shipping charges.
When ordering replacement part, always specify A) Part number or Description, and Quantity;
B) Date of Purchase, Where Purchased; C) Any Special Shipping Instructions. Always specify a
street address, as shipping companies cannot deliver to a postal box.
Broadcast Devices, Inc. is not responsible for any other manufacturer’s warranty on original
equipment. Nor are we responsible for any failure, damage, or loss of property that may occur
due to the installation or operation of our equipment outside of recommended specifications.
