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NOTE 

 

Check with your phone System Administrator regarding any company-established 
greeting formats.

 

 

If you do not record and activate a primary greeting, the system will play a pre-defined, 
default greeting.

 

 

If you only have one greeting recorded it will automatically be the “active” greeting.

 

Review Greetings - 

Once you review your greetings, you can make them active,

 

change them, 

and/or delete them.

 

 

Log into your account. 

 

Press 

to access Greetings and hear the currently active greeting. 

 
From the Greetings Menu 

 

Press 

1

 to 

replay 

the current greeting. 

 

Press 

2

 to 

skip 

to the next greeting. + 

 

Press

 3

 to make the current greeting active. + 

 

Press

 4

 to 

re-record 

an existing greeting, then press to complete and save it. 

 

Press 

to 

record/add a new 

greeting, then press to complete and save it. 

 

Press 

7

 to 

delete the current 

greeting. 

 

+This setting applies if you have two or more greetings recorded.

 

 

 

SETTING STATUS COMMANDS 

1.

 

Log into your account. 

2.

 

Press

 6

 to access Account Preferences. 

3.

 

Press 1 to access Status Commands and hear the currently set status. 

4.

 

Use the following Status options as needed. 
 

From the Status Commands menu: 

 

Press 1 to set your status to Available. 

 

Press 2 to set your status to Do Not Disturb. 

 

Press 3 to set your status to In a Meeting. 

 

Press 4 to set your status to Out of the Office. 

 

Press 5 to set your status to On Vacation. 

 

Press 6 to set your status to Available (Queue only). ++ 

 

Press 7 to set your status to Available (non-Queue). ++ 

 

Press 8 to set your status to On Break. ++ 
 

++ These options are only available to you if you are a member of a call center queue. 

Содержание Edge 480CT

Страница 1: ...Communications Solutions 9910 Irvine Center Drive Irvine CA 92618 www bcsconsultants com m 949 333 1000 f 949 333 1001 WAVE QUICK REFERENCE GUIDE For Vertical SIP Phones Edge 5000i 9133i 9143i 9112i 4...

Страница 2: ...GETTING TO KNOW YOUR PHONE Some features may already be pre programmed...

Страница 3: ......

Страница 4: ......

Страница 5: ......

Страница 6: ......

Страница 7: ...When you are on an inbound call the display screen shows caller ID information if it was provided by the other party and if your phone service provider sends it If caller ID is not available the displ...

Страница 8: ...n extension PHONE SETTINGS 1 Volume Adjustment Use the and keys in the dial pad to adjust the volume of the handset speaker and ringer 2 Setting Options To make changes to settings such as the display...

Страница 9: ...roblem INTERCOM AND PAGE 1 Intercom Make calls from your phone to another extension within your phone system Press MENU then a feature button to find out if and how that button is programmed Model 480...

Страница 10: ...system will only keep track of the last phone number you dialed Press Redial ANSWERING CALLS 1 Answering a Call 1 Lift the handset OR press on models 9112i and 9133i 2 Press the associated line appear...

Страница 11: ...transfer 2 Supervised Transfer Place a call on hold while you dial the destination extension then announce the call to the recipient before transferring With a party on the line Press on models 5000i...

Страница 12: ...party on hold Listen for the dial tone then dial the number of the next party Repeat for each additional conference member Press TRNS CONF FEATURE CODE REFERENCE FEATURE CODE FEATURE CODE Call Park D...

Страница 13: ...t have a MESSAGE button or VMAIL softkey take the phone off hook and press Then go to step below OR If you are a member of a hunt group dial that access code usually extension 550 then press Then go t...

Страница 14: ...designated option numbers to access other listening options see Listening Options described below OR When the message has finished playing Press 2 to go to the next message 2 Saved Messages Listen to...

Страница 15: ...he beginning of the current message Press during the message itself to skip the rest of the message and play the next message if there is one 5 After Listening to Messages After listening to a message...

Страница 16: ...the message itself Call back a Sender Instead of using the reply method to call the sender s voicemail use the Callback method to directly call the extension or outside phone number of the sender Fro...

Страница 17: ...n Number If you have previously set up a notification number Press 1 to keep the current Notification number the default for this will be your own extension number Use an Extension Number Press 2 if y...

Страница 18: ...ss to complete and save it Press 6 to record add a new greeting then press to complete and save it Press 7 to delete the current greeting This setting applies if you have two or more greetings recorde...

Страница 19: ...Access Voice Services Wireless Services HOSTED SOLUTIONS IT NETWORK SERVICES Anti Spam Backup Disaster Recovery Computer Services Managed Services Server Network Design Wireless Security STRUCTURED C...

Страница 20: ...MY INFORMATION NAME EXTENSION DIRECT PASSWORD NOTES...

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