background image

 

 

 

20 

 

Troubleshooting 

 

1.

 

The High Performance Low Profile  PTZ Unit stops during a motion.

   

 

Let go and then push the arrow button again and the unit should resume movement.  

 

If panning, make sure the pan limit has not been reached by panning in the opposite 
direction (push the other  pan arrow button).  Make sure there are no obstructions 
physically preventing horizontal rotation of the High Performance Low Profile  PTZ head. 

 

If tilting, make sure the tilt limit has not been reached by tilting in the opposite direction 
(push the other tilt arrow button).  Make sure there are no obstructions physically 
preventing vertical rotation of the High Performance Low Profile  PTZ head. 

 

2.

 

The High Performance Low Profile PTZ Unit does not move.    

 

Make sure that the selected channel matches the High Performance Low Profile PTZ unit 
channel ID and that all connections to the VPD and DVR also match the channel number.  

 

Make sure that the supplied PTZ cable has been connected both on the VPD and the 
terminal strips on the back of the DVR unit.  

 

Make sure that the red and black terminals of the PTZ cable are installed into the right 
slots of the terminal block (red to D+ and black to D-).   

 

Make sure that High Performance Low Profile PTZ unit is plugged into the DOG Remote 
Camera Unit through the side connector. 

 

Make sure the High Performance Low Profile PTZ software configuration is correct in the 
DVR. See High Performance Low Profile PTZ Software Configuration Settings section of 
this manual. 

 

If panning, make sure the pan limit has not been reached by panning in the opposite 
direction (push the other pan arrow button).  Make sure there are no obstructions 
physically preventing horizontal rotation of the High Performance Low Profile  PTZ head. 

 

If tilting, make sure the tilt limit has not been reached by tilting in the opposite direction 
(push the other tilt arrow button).  Make sure there are no obstructions physically 
preventing vertical rotation of the High Performance Low Profile  PTZ head. 

 

3.

 

The channel ID decal has come off and I don’t know the channel number of the Miniature 
Pan-Tilt Unit.

  Plug the High Performance Low Profile PTZ Unit CAT-5 cable into each channel 

of the VPD and select each channel on the DVR using the Dome Control function until the unit 
responds.  Mark the Miniature Pan-Tilt Unit with the correct Channel ID for reference. 

 

4.

 

The High Performance Low Profile PTZ video does not display on the monitor.

 

 

 

Make sure that the visible camera is selected by pressing the DVR’s MODE button while in 
Dome Control. 

 

Make sure that the coax patch cable is connected between the DVR and the VPD.  

 

Содержание DOG 2 PTZ

Страница 1: ...DPTZ Kit 1 2 v1_manual v2 2 DIGITAL OBSERVATION GUARD HIGH PERFORMANCE LOW PROFILE PTZ KIT USER MANUAL Version 2 2 May 17 2013...

Страница 2: ...ofile PTZ Unit 5 Wall or Pole Mounting the Pan Tilt Unit 7 Connecting the Camera to the Pan Tilt Unit 10 Terminating and connecting the CAT 5 Cable 12 Connecting the Thermal Camera and IR Illuminator...

Страница 3: ...ra Tube Mounting Hardware 10 Figure 11 Attaching Camera Tube to Pan Tilt Unit 10 Figure 12 Attaching Camera Tube Cable to Pan Tilt Unit 11 Figure 13 Attaching CAT 5 Cable to Pan Tilt Unit 11 Figure 14...

Страница 4: ...er Plates allow an IR Illuminator or Thermal Camera to be mounted if needed This allows the IR illuminator beam or Thermal Camera image to track with the PTZ Camera as the High Performance Low Profile...

Страница 5: ...nd must be connected to the corresponding channel on the Base Station Make sure to keep track of the channel number of each High Performance Low Profile PTZ unit Figure 3 High Performance Low Profile...

Страница 6: ...sition indicated in the figure is the 0 degree pan position and should be pointed at the center of the surveillance area The camera will pan 180 degrees about that point The Alignment Hole indicated i...

Страница 7: ...er Plate to the High Performance Low Profile PTZ The High Performance Low Profile PTZ camera has a Stop Zone at 180 degrees where it has to change directions in order to keep moving The Stop Zone is o...

Страница 8: ...8 or smaller through the four screw holes along the perimeter of the Pedestal Mount Adapter Plate and into the mounting surface as shown in the figure below Figure 6 Mounting the Pedestal onto a Surf...

Страница 9: ...et to a Pole Once the bracket has been securely connected to a wall or pole pull on it to make sure that it will hold the weight of the pan tilt unit and camera Next remove the bolts from the Pole Mou...

Страница 10: ...9 Figure 9 Attach Pan Tilt Unit to the Bracket...

Страница 11: ...lock washer and flat washer assembly and then insert it into the threaded hole on the side of the pan tilt mounting block as shown in the figure below Figure 11 Attaching Camera Tube to Pan Tilt Unit...

Страница 12: ...le to the Pan Tilt unit as shown in Error Reference source not found Make sure and align the connector so that the single notch is at the top and the two notches are on the bottom to match the recepta...

Страница 13: ...ure 16 unscrew the weatherproof connector body molding from the High Performance Low Profile PTZ unit s cable route the end of the CAT 5 cable through the end of the body molding and crimp on a male R...

Страница 14: ...strain relief Leave several feet of extra cable so the High Performance Low Profile PTZ unit has enough slack to turn all the way For a wall mount the CAT 5 cable can be wire tied to the lower section...

Страница 15: ...14 Figure 17 Strain Relief of the Cable Each mounted unit should be tested across its full range of motion while being directly observed by a person to make sure that there are no cable snags...

Страница 16: ...to be connected to the pan tilt unit Remove the hardware from the kit and obtain a Philips head screwdriver Figure 18 Camera Adapter Accessories As shown in the figure below align the bracket holes w...

Страница 17: ...R Illuminator power cable is connected as seen in the figure below and described in the DOG IR Illuminator Kit User Manual Once the cable has been connected wire tie the two terminals from the illumin...

Страница 18: ...the camera Place the camera over the bracket and align the holes on the bottom of the camera mounting base to the two thumbscrews on the bottom of the bracket as shown in the figure below Once the hol...

Страница 19: ...cables 2 connecting the VPD channels to the corresponding channels on the Base Station DVR and 3 connecting the PTZ port on the VPD with to the appropriate port on the Base Station DVR depending on D...

Страница 20: ...19 Figure 24 High Performance Low Profile PTZ Unit Connection Diagram Note An 8 channel DOG system would have Ch1 Ch8...

Страница 21: ...e Low Profile PTZ unit is plugged into the DOG Remote Camera Unit through the side connector Make sure the High Performance Low Profile PTZ software configuration is correct in the DVR See High Perfor...

Страница 22: ...may be ordered for the DOG High Performance Low Profile PTZ Kit Credit card orders are accepted Please contact S4 for order information Part No Description DRP PTZ PTZ unit including pan tilt head an...

Отзывы: