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8.
Place the coals / pebbles back on top of the fuel support.
2. My heater is on, there is light, but there is no flicker effect or the flicker
effect is on one side of the heater only.
This is possibly a ‘spinner’ that has stuck. The ‘spinners’ are metal disks that are located
above the light bulbs. To access the spinners follow the instructions given for replacing
the light bulb(s) on the previous page, but do not touch the light bulb(s). Gently rotate
the appropriate ‘spinner’ by hand. This should get it / them working again.
3. My heater is on but there is no light or heat.
The first thing to do is check the wall socket. To do this plug in a known working
appliance. If the appliance you have plugged in works then there is a good chance that
the problem lies with the 13Amp fuse in the heater plug. If either fuse or socket is
suspected, have them checked by an electrician.
4. My heater is on but there is no heat.
A cut out device is fitted to the heater to prevent damage due to over heating. If it
operates due to an obstruction in the airflow, the heater must be turned off and allowed
to cool for 15 minutes and the obstruction removed before restarting.
5. I Have a problem that is different to those in the previous examples 1- 3.
Below is a list of Useful Telephone numbers
For general advice about your heater:
BAXI FIRES DIVISION TECHNICAL HELPLINE 08706 061 065.
To report faults or arrange for your heater to be serviced:
BAXI FIRES DIVISION SERVICE 08706 090 081.
For sales or product information:
BAXI FIRES DIVISION SALES 08706 061 067.
CALLERS IN THE REPUBLIC OF IRELAND
Call 0044 8706 061 065
Page 13
INSTALLER AND OWNER GUIDE