ISSUE #3: Lack of Bass Response
A common occurrence when a mid bass speaker is wired “out of phase”. This means
that the positive (+) and negative (-) are backwards on the plug and play connections.
Here we’ll want to check alignment of the connectors as they come together between
the speaker and the factory plugs. The lack of bass response generally is due to one
speaker being out of phase and the other speaker(s) being in phase.
The easy fix is checking these connections to make sure that positives go to positive
and negatives go to negatives. Basically, double check your wiring on each speaker. If
one speaker is out of phase, the bass response of the entire vehicle can be
compromised.
ISSUE #4: Too Much Treble, Harshness, or Brightness
Where are the bass/treble settings on the radio/EQ? Go ahead and flatten out the
settings to ensure no pre-amp distortion is the cause of the problem. If you’re using the
radio to test the speakers, try using a CD or directly connected iPhone or iPod instead.
ISSUE #5: Missing Product(s)
If you feel that a product or accessory is missing, let’s check a few things before we
send out replacements. It’ll save everyone a lot of time!
1.
Please check to make sure that nothing has gone unnoticed in the packaging.
If
you’re calling from your office and don’t have access to the package, please bring
the package to the office the next day so that we can go over with you exactly what
was supposed to be in the packages that we shipped out to you. Sometimes our
shipping department uses filler boxes in packages to ensure that your products
aren’t damaged in shipping, and often times those boxes are mistaken for missing
products.
2.
If indeed a product is missing, firstly please accept our apologies.
We try our
best to ensure that all orders are filled as they should be, but we’re only human.
Please contact us (
www.bavsound.com
) and we’ll get it resolved for you shortly!
www.bavsound.com
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