7
Troubleshooting
Audio doesn't work
Outlet on?
Transformer plugged in?
Check for 18vac at connector end. No 18vac? Replace transformer.
Still doesn't work? Reseat handset in cradle (if present).
No handset present? Replace console.
No incoming
(Assumes outgoing audio)
Adjust
gain.
Check power to audio board.
No power? Check cables for short.
Cables good? Replace audio board.
Doesn't work? Replace remote microphone.
Doesn't work? Replace console speaker.
Doesn't work? Replace audio board.
Doesn't work? Consult factory.
No call tone
(Assumes audio works)
Check call button for continuity when depressed with leads disconnected.
No continuity? Replace button.
Continuity? Replace audio board.
Doesn't work? Consult factory.
For assistance, call Technical Service at 1-800-937-3322.
