7
Troubleshooting
1.
Is the RED LED, near the Intercom Connection port, on the face of the enclosure
blinking? If not, check that there is 110 Vac at the outlet.
2.
Try the “Loop Back” Testing function described below.
3.
If the Call/Help button is pressed, does the “Ringing” LED at the Phone System
connection port come ON? If not, check that the button is working correctly and the
wiring is good.
4.
When the lane is picked-up or selected on the buildings phone system, does the “Off
Hook” LED come on? If not, does the phone’s display give you a message, (Unavailable,
or Busy, etc.), or a “Busy” signal? If so the problem is likely to be in the buildings phone
system or programming.
5.
Is there no audio for just one direction, or poor quality? If so, check the audio
components for that direction, (Mic, Speaker & wiring).
Testing
The single lane E&M Telephone Audio Interface has a built in test feature. The test feature
works with the system connected to a telephone or not. Pressing the audio test activates the test
mode. Pressing the call button causes the outside microphone to be connected to the outside
speaker at half volume. This mode stays active for 5 minutes or until the call button is pressed
again or the interface is powered down and back up.
Audio System
Test Button
If you have any problems or questions, call the factory for assistance at
1-800-937-3322
and ask
for Audio Technical Support
.
