42
The residual heat indicator
has not come on after a
cooking zone has been
switched off.
The cooking zone has
only been turned on for a
short period of time and
therefore did not go
above 60°C.
o
No action required but if
the cooking zone appears
to be hotter than 60°C
and the residual heat
indicator has not come
on, you should call the
Customer Care
Department.
Error codes
The following error codes may appear in the timer display if there is a
problem with the operation of the hob.
Fault Possible
cause
Solutions
ER03 Continuous
operation of
keys for 10
minutes
Water, spillage or cooking utensils on controls.
Ensure the control panel is cleaned and free from
objects.
E2
E9
ER21
Temperature
sensor failure or
abnormal
temperature
Turn off appliance and allow it to cool.
Check that the pan is of the correct size to be
used on a particular zone. If the pan is correctly
sized and the error code reappears, contact the
Customer Care Department.
U400
Abnormal
voltage from the
mains supply
Check whether the power supply is operating
normally.
E5, E6,
E9,
ER20
ER22
ER36
ER40
Electrical fault
Contact the Customer Care Department and
report error code.
ER47 Electrical
fault
Check
connection cable is fitted properly
E5 – E6
Poor heat
radiation from a
cooking zone
Turn off appliance and allow it to cool.
Check that the pan is of the correct size to be
used on a particular zone. If the pan is correctly
sized and the error code reappears, contact the
Customer Care Department.
For any error code we would recommend turning the appliance off and
disconnecting from the mains supply for 10 minutes. After
reconnecting the appliance, if the error code reappears you should
disconnect your appliance and contact Customer Services – reporting
the error code.
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