Warranty
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11 Warranty
BAUM Retec AG warrants the device, effective from the date of delivery,
to be free of any defects in material and workmanship. Warranty is not
transferable and does not apply to groups, multi users or agencies. This
device has been designed for the individual purchaser to be used in
home or office environments. BAUM Retec AG reserves the right to
repair or replace with a similar or better product. In no event shall BAUM
Retec AG or its distributors be liable for indirect or consequential
damages. The original users’ remedies are limited to replacement of
devices modules/parts. This warranty is valid only when service is done
in the country of original purchase and with intact warranty seals. For
additional warranty claims or service during or after warranty period,
please refer to your local distributor. BAUM Retec AG does not take
responsibility for use of this device other than described in this Manual.
Warranty on new devices is 24 months.
Warranty on used or refurbished devices is 12 months.
Warranty on Consumable parts (Batteries, Braille Pins, Data carriers
etc.) is 6 months.
Warranty on storage media (SD-cards, CD-ROMS, DVD’s, etc.) is 90
days.
Warranty on repairs and spare parts is 12 months.
All defects caused by improper use or users fault are not covered by this
warranty.
Warranty will be void if warranty seal is damaged.
Parts replaced during repair are transferred into ownership of BAUM
Retec AG and will not be returned to the customer.
In case of repair the device must be properly packed into its original
shipping box.
Costs for packing, shipping and insurance are not covered by BAUM.
