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44 | TROUBLESHOOTING

Problem

Solution

There is no picture/

sound or distorted 

picture/sound from 

an external device

Ensure that connection to the device is correct and that all cables are fully inserted.

Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible.

Restart the connected devices by unplugging each device's power cord and then plugging it in again.

If "No Signal" is displayed on the TV, ensure that the correct input source has been selected.

When using a 4K playback device, ensure the cable is a High-Speed HDMI cable and adjust Menu > System > 

HDMI-EDID setting.

When using the component cable, confirm that the green (Y), blue (Pb) and red (Pr) jacks are plugged into their 

proper connectors.

There is no/

distorted sound

Ensure the volume is not muted. If it is, press the VOL+ button to restore the sound.

If earphones are connected, unplug them.

Ensure that connection to the external audio device is correct and that all cables are fully inserted.

Ensure correct input source and audio settings have been selected on the external audio device.

Move the TV away from electronic equipment or devices that could cause interference.

When using an external audio device via a HDMI cable, ensure that the device supports HDMI-ARC and, if 

applicable, the ARC setting is turned On (refer to the connection guide in the user manual of the connected 

device). Ensure on the TV, Menu > System > HDMI-CEC and HDMI-ARC settings are turned On.

When using an external audio device via an optical cable, check that the Menu > Sound > Digital output type 

settings is set to "PCM".

Adjust the Menu > System > HDMI-EDID setting.

Содержание ATV32HDG-1021

Страница 1: ...info tempo org MODEL ATV32HDG 1021 PRODUCT CODE 707390 10 2021 AUS User Manual ATV32HDG 1021 AFTER SALES SUPPORT 1300 002 534 32 Android TV...

Страница 2: ...the highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by our comprehensive 1 Year Warranty Domestic use only This product is in...

Страница 3: ...y personal photos and music 17 How to set up Android TV Remote Control app 18 Smart TV 19 Download or Delete Apps 20 Stream using Chromecast enabled Apps 21 Connect To Google Home 21 TV Setting Menus...

Страница 4: ...and 4 F Warning Sheet G TV Toppling Safety Message H Quick Start Guide I Warranty Certificate J General Safety Warnings K User Manual You will need Phillips head screwdriver for stand installation Som...

Страница 5: ...enough space around vents for airflow The remote control works up to 5 metres away from the TV Unplug the TV before cleaning it Clean using a dry cloth only do not use water or chemicals Use only the...

Страница 6: ...ands to the TV at the installation points using the screws provided Grab a screwdriver for this bit Attaching the Stand Unplug the TV from the power outlet before installing or removing the stand DO N...

Страница 7: ...mounting bracket to wall mount this TV screws are not included Unplug the TV from the power outlet before wall mounting Contact a professional for assistance with wall mounting the TV Required VESA M...

Страница 8: ...a connection Connect to Power Make sure the TV is switched off at the power outlet until you have finished connecting your cables Connect your Antenna Antenna cable not included ABC HD SBS ONE HD 7HD...

Страница 9: ...lect the previous channel or move down See next page for more info on the connections Controls and Connections Control Joystick on the TV Get to Know your TV On Standby light and Remote sensor When TV...

Страница 10: ...e the TV software via USB 2 HDMI IN Use a high speed HDMI cable for best picture and sound quality SOUND PICTURE COMPUTER All digital connection between the TV and any HDMI device Supports HD resoluti...

Страница 11: ...ier soundbar or other audio decoding device for digital audio signal output 6 VIDEO IN PICTURE You can use this to connect your DVD player Supports Standard Definition SD picture quality Requires an A...

Страница 12: ...Alkaline batteries together Remove the batteries from the remote if you do not intend to use it for a long time When discarding used batteries follow any guidelines for recycling and disposal of batte...

Страница 13: ...Image is an example only Remote sensor location on your TV may vary Remote Pairing This remote control uses IR infrared to send its commands to the TV You can use this remote control via IR for most...

Страница 14: ...LEFT RIGHT buttons to navigate OK Confirm your selection access live TV Channel list APPS LIST Access installed apps list Remote Overview ON Switch the TV to On or Standby Launch the Netflix app REC R...

Страница 15: ...ng to the on screen display VOL Turn the volume up or down Open the search interface NUMBER BUTTONS 0 9 Press to select a TV channel directly when watching TV INFO Display additional information Note...

Страница 16: ...wn on page 10 11 before connecting the TV to power On Standby light is OFF when the TV is on NOTE To use your Android TV you will need a Google Account There are 3 options to set up your TV 1 Quick St...

Страница 17: ...s the MENU button on the remote select Advanced Options and select Subtitle From here change digital subtitle to off 2 To turn on subtitles press the MENU button on the remote select Advanced Options...

Страница 18: ...earch and download the Android TV Remote Control app from the Play Store App store alternatively scan the QR code below 2 After app has downloaded and installed open up the app Ensure that both your s...

Страница 19: ...n Change the order of apps remove an app from favourites Press and hold Open your desired App Netflix is a streaming service that offers unlimited viewing of a wide variety of award winning TV shows m...

Страница 20: ...rowse Move up or down to view different categories When you find a category you re interested in move to the right to view items To search Scroll to the right at the top of the screen and select Input...

Страница 21: ...In the app select the name of your TV 5 When the icon changes colour you have successfully connected To stop casting select the icon on your device and select Disconnect Use your voice to control all...

Страница 22: ...I RGB Range Colour Tuner Reset To Default TV Setting Menus Menu Navigation Buttons Function Remote Button Display the main menu Press MENU and select Press and select Enter a sub menu OR Select an opt...

Страница 23: ...Now Google Assistant 30 Searchable Apps SafeSearch Filter Block Offensive Words Apps 31 Recently Opened Apps See All Apps App Permissions Special App Access Security Restrictions Retail Mode 31 About...

Страница 24: ...by adjusting the backlight The closer to 100 the brighter the screen Brightness Adjust the overall screen brightness The closer to 100 the brighter the picture Contrast Adjust the contrast of the brig...

Страница 25: ...to factory defaults Option Description DNR Digital Noise Reduction Reduce screen noise to make the image clean MPEG NR Reduces the noise produced during the creation of digital video signals Adaptive...

Страница 26: ...audio output Digital Output Select the digital audio output mode Options Auto Bypass PCM Dolby Digital Plus Dolby Digital SPDIF Delay Synchronize the sound from an external home theatre system with th...

Страница 27: ...he channels list Channels Channel Edit Delete channels from the channels list Parental Controls Set parental controls for DTV channels Audio Language Select preferred audio language Available for digi...

Страница 28: ...ly accesses the Internet Wireless Network Settings Option Description Wi Fi Switch Wireless connectivity On Off Available Networks Select a wireless network to connect to Add New Network Manually conn...

Страница 29: ...Manually setup proxy settings IP settings DHCP The TV will automatically connect to the network Static Manually assign network settings Option Description WOW Wake on Wireless Network Turn WOW on off...

Страница 30: ...o access Google Assistant settings navigate from Settings Device Preferences Google Assistant Option Description Add Account Add your Google account to your TV Choose Synced Apps Manage which apps are...

Страница 31: ...app permissions for your installed apps Special app access Modify the APP access settings Security Restrictions Control installation of apps from unknown sources and disallow warn before installation...

Страница 32: ...start your TV Status View information on IP address MAC address Bluetooth address Legal Information Read up on legal notices and opt out of personalised ads Version View Android version Software Versi...

Страница 33: ...d time or enable setting update and time manually Set Date Manually set the date Set Time Manually set the time Set Time zone Set your time zone Use 24 hour Format Turn On Off 24 hour time display Dat...

Страница 34: ...pport CEC connected via HDMI Device Auto Power Off Power off connected HDMI devices when you switch off your TV TV Auto Power On Power on connected HDMI devices when you switch on your TV CEC Device L...

Страница 35: ...off the screen while sound continues Press OK button to turn on the screen again Switch Off Timer Set the switch off timer No Signal Auto Power Off If there s no input signal nor press button operati...

Страница 36: ...into standby mode Start Now Select to instantly start the screen saver Screen Saver To access screen saver settings navigate from Settings Device Preferences Screen Saver Option Description Location S...

Страница 37: ...s Enable closed captions to see audio as text on the screen High Contrast Text Turn high contrast text On Off Accessibility To access accessibility settings navigate from Settings Device Preferences A...

Страница 38: ...evices to the TV ensure they are in Bluetooth pairing mode and are in close proximity to the TV To ensure connection is successful power on the Bluetooth paired device before the TV and the TV will au...

Страница 39: ...from previous day RED Filter programs by category BLUE Schedule a program to be recorded Exit TV Guide menu TV Guide Free to air TV To access the TV guide press the GUIDE button on the remote To acti...

Страница 40: ...e signal is interrupted while in recording mode the recording will stop until the signal is established Do not turn the TV off while it is in time shift mode The file recorded can only be used on this...

Страница 41: ...REC once to start recording Stop Recording Press STOP once to stop recording Scheduled Recording See TV Guide Functions on page 39 to schedule recordings View the list of scheduled recordings press th...

Страница 42: ...button then press the button to go to the RECORD section Select Time Shift Mode and press OK Press OK to turn on Time Shift mode and press the BACK button to exit out of the menu Press the button and...

Страница 43: ...eck the wall outlet is turned on and the power indicator at the bottom of the TV is lit If using a multi outlet check if it is working properly To check whether a power strip is working properly plug...

Страница 44: ...their proper connectors There is no distorted sound Ensure the volume is not muted If it is press the VOL button to restore the sound If earphones are connected unplug them Ensure that connection to t...

Страница 45: ...e network addresses are entered correctly If the problem persists contact your Internet Service Provider or modem manufacturer USB storage device is not recognised or media files don t play properly T...

Страница 46: ...ands IP Holdings Pty Ltd is under license Other trademarks and trade names are those of their respective owners Active screen size diagonal 80cm Resolution 1366 x 768 Refresh rate 60Hz Aspect ratio 16...

Страница 47: ...of its working life do not throw this product out with your household rubbish An environmentally friendly method of disposal will ensure that valuable raw materials can be recycled Electrical and elec...

Страница 48: ...s warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws Our goods come wi...

Страница 49: ...this data elsewhere prior to sending the product for repair You should also be aware that rather than repairing goods we may replace them with refurbished goods of the same type or use refurbished pa...

Страница 50: ...50 Notes...

Страница 51: ...51 Notes...

Страница 52: ...rk If you encounter problems with this product or if it fails to perform to your expectations please contact our After Sales Support Centre on 1300 002 534 ALDI guarantees that our products are develo...

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