TROUBLESHOOTING | 15
To keep the warranty valid, never try to repair the system yourself. If you encounter problems when using this unit, check the following points before
requesting service.
Troubleshooting
Problem
Solution
No power
• Ensure that the battery is charged or the power adaptor is connected.
Remote control does
not work
• Use the remote control closer to the speaker. Aim directly at the sensor on the front of the unit.
• Please check the battery is installed correctly.
• Replace the battery.
Echo function not
working for wired
microphone
• Check that the wired microphone is properly plugged into the Mic port of the speaker.
• Adjust the microphone echo volume by pressing the MIC button on the speaker.
• Note: echo function is not supported for guitar microphones.
Wireless/wired
microphone/guitar not
working
• Turn the MIC volume up.
• Check that the batteries are inserted correctly and turn on the microphone's on/off switch.
• For wired microphone and guitar, check that it is properly plugged into the MIC/GUITAR ports.
Distorted noise coming
from microphone
• Have at least a 1metre between the microphone and speaker as having the microphone too close to the
speaker will cause interference.
• Ensure that the microphone is not too close to the power source as having the microphone too closer to a
power source will cause interference.
No response from the
speaker
• Turn off the power switch and then turn on the switch.