6. Frequently Asked Questions (FAQ)
In order to provide our customers with the most accurate and in-depth information please read below some answers to
the most frequently asked questions.
Should I charge the battery once I receive the unit?
Bat-Caddy:
Our 12V sealed lead acid batteries come more or less fully charged, but we recommend to charge them for
a full 12 hours before the first usage. The charger should either have a blinking green light or a red light while it's
charging and turn into a steady green light when the battery is fully charged. The batteries develop their full potential
after a few full charging cycles.
How long does the battery last?
Bat-Caddy:
Our batteries are rated to last on average for 27 holes or 6-7 hours of play per charge. Depending on the
weight and topography of your course they might last longer or shorter. However, we recommend recharging the battery
after every 18 holes, as complete drainage reduces the life time of a battery significantly.
What do the lights on the handle mean?
Bat-Caddy:
The red, yellow and green LEDs on the handle indicate the level of charge of the battery. When the battery
is fully charged they all should be lit. As the battery drains itself first the green, then yellow will go off. If only the red is
on it's time to recharge.
My caddy has no power when I try to turn it on?
Bat-Caddy:
Please check if all electrical connections are tight. Also check the fuse in the red cable of the battery leads
within the battery carrying case. If broken please replace with a standard 35Amp automotive fuse.
My caddy tends to track to one side. What should I do?
Bat-Caddy:
All caddies will follow weight and slope. If the weight in your bag is unevenly distributed the caddy will
always tend to track to that side. Make sure that your bag is balanced. Please test the tracking of your caddy without the
bag on even terrain. The tracking can also be adjusted by adjusting the front wheel. Please open the axle screw and the
tracking rod located on the right side of the front wheel. Shift the wheel as needed and tighten the screws in reverse
order.
Do caddies interfere with each other when playing with other Bat-Caddy carts?
Bat-Caddy:
No. the remote controls have slightly different frequencies, so they don't interfere with each other.
I lost my remote control and just received a replacement. How do I reprogram the unit?
Bat-Caddy:
In order to resynchronize a new remote control you need to turn the caddy on and press either forward or
reverse on the new remote while aiming it at the caddy for 5-10 seconds until the remote tunes in and the caddy moves
The manual control function works, but the remote control does not?
Bat-Caddy:
Please confirm that the rheostat speed knob is in Off or Stop position. Also check the batteries in your
remote control handset. If it still does not work open up the remote control and check the connections.
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