TROUBLESHOOTING
NOTHING WORKS — NO POWER
!
ALWAYS UNPLUG THE POWER CORD BEFORE PERFORMING MAINTENANCE ON THE BED.
1. Verify there is power in the wall outlet.
Unplug the power cord from the outlet and
test the outlet by plugging in a lamp or
similar portable device.
OUTLET WORKS:
Move to Step 2.
2. Plug the power cord into the outlet –
NOTHING WORKS:
UNPLUG THE
POWER CORD and check the power
cord from the head end to the control
box, ensuring it is not pinched, frayed, or
damaged in any way.
a)
POWER CORD IS PINCHED:
With
power cord unplugged, move the bed part
slightly to release the pinched cord. If you
can release the cord, replug the power
cord into the outlet and test the bed.
b)
BED WORKS:
Ensure the cord is not
frayed or exposed. If it is OK, you should
not have to replace.
c)
POWER CORD IS DAMAGED:
Cut cable
ties and immediately replace power cord.
!
IF 3-PRONG POWER CORD IS DAMAGED,
REPLACE IT IMMEDIATELY!
TROUBLESHOOTING PENDANT AND DOUBLE T-CABLE: STAFF CONTROL
WORKS, BUT HAND CONTROL PENDANT FUNCTION DOESN’T
1. Check panel to see if Staff Control functions are locked
out; if orange lock icon illuminates then that function is
locked out. Press Key and Function (e.g. Head) buttons
simultaneously until orange lock icon de-illuminates.
Test function. If
PENDANT STILL DOESN’T WORK:
Go to step 2.
2. Check the connections at seat pan (Hand Control
Pendant to T-cable) and Staff Control cable connection
to T-cable at the foot end, ensuring plugs are fully
engaged. Also check T-cable connection at Control Box.
If you have the optional Underbed Light feature, ensure
all cables are secure. If
PENDANT STILL DOESN’T
WORK:
Go to step 3.
3. UNPLUG POWER CORD FROM WALL OUTLET.
4. Unplug Hand Control Pendant plug from T-cable end on
either side of Seat Pan. Unplug Staff Control cable from
foot end of T-cable and unplug other end from Control Box.
5. Plug Hand Control Pendant directly into Control Box HB
port, ensuring it is fully seated. Plug in power cord and
test Hand Control Pendant.
a)
ALL BUTTONS WORK:
Replace T-cable.
b)
NOTHING WORKS:
Continue Troubleshooting on
next page.
Note: Staff Control with Advanced
Positioning functions is shown
in A above. Operation of Staff
Control with Standard Positioning
functions is identical.
GF Health Products, Inc. - www.grahamfield.com
Matrix Series Instructions for Use 999-0908-190A
31
MATRIX SERIES
A Graham-Field
®
Family Brand