Faults and
Troubleshooting
4.3" Industry Mobile Computer
- Lumen X4
Type B7-A2P4-.…/……..
EN 66/70
Subject to technical changes.
03/2016
7.
Faults and Troubleshouting
DANGER
Danger to life exists in potentially explosive atmospheres!
Examine defective devices and any accessories only outside the potentially
explosive atmosphere.
7.1
Troubleshooting
Problem
Solution
The battery does not charge.
-
Check that the external power supply is connected and that
the replaceable battery is inserted correctly.
No image on the display.
-
The Industry Mobile Computer is possibly in sleep mode.
Press power button to wake up the device.
-
The settings for the background lighting are possibly too low.
Increase the settings of the background lighting.
There is no WLAN signal.
-
Check under "System settings/Wireless & networks" whether
the WLAN is activated.
-
If the function is deactivated, activate the function. If the
Industry Mobile Computer finds a network that you have
connected previously, it connects to it automatically.
The WLAN signal is very poor.
-
Select a network with a better signal strength.
Bluetooth connection to other
devices is not working.
-
Check that the Bluetooth is switched on in both devices.
-
Check whether the two devices are connectable.
-
•Check whether the two devices are compatible with one
another
-
Check whether the two devices are further than 10 m apart.
The GPS application cannot find
my position.
-
Check under "System settings/Wireless & networks" whether
the GPS is activated.
-
You may possibly be outside the GPS range. Take the
Industry Mobile Computer outdoors or closer to a window.
-
Check whether the objects in the environment generate faults
such as microwaves or mobile telephones.
-
Move the Industry Mobile Computer away from such devices.
The GPS is very inaccurate.
-
When using the GPS we recommend that the 1D/2D imager
should be deactivated to avoid faults.
There is no sound from the
loudspeaker.
-
Check the volume setting with the buttons for high and low.
-
When using external audio devices check whether the cable
has been connected correctly.
No laser appears with the 1D/2D
imager and it does not appear to
work.
-
Check that a Lumen X4 with integrated 1D/2D Imager is used.
-
Check in the settings whether the scanner is enabled.
No laser appears with the 1D/2D
imager and it does not appear to
work.
-
Reduce the distances between the 1D/2D imager.
-
In the 1D/2D imager configuration, check whether the barcode
type use is active.
The RFID reader does not work.
-
Check in the settings whether the RFID reader is enabled.