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www.barefoottelecom.com.au
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FTTC guide
nbn™ Connection Guide - Fibre to the Curb (FTTC)
STEP 1 - Locate the wall socket in your home
Find the telephone wall socket in your home. They’re
most commonly found in the main living room space or
bedrooms, but can sometimes be in the kitchen area.
It should look something like the photo below. Make
a note of all the sockets in your home, even ones that
may be in non-ideal locations such as bedrooms.
If your home has an older style wall socket shown
below (typically the plug is a yellow square with 3
prongs), you’ll need to purchase a Jackson adapter
that allows you to plug in a modern RJ11 telephone
cable. These adapters can be purchased at all most
electronics and computer stores.
IMPORTANT: If you are porting your existing landline
telephone number to an nbn™ VoIP service and
you need to keep using your landline phone at the
premises until the port is completed (porting can take
up to six (6) weeks), you will need to purchase and
connect a VDSL in-line filter/splitter to connect your
phone and nbn™ Connection Device (NCD). A VDSL
splitter can be purchased at most major electronics
stores.
STEP 2 - Plug in your nbn™ Connection Device (NCD)
Disconnect all devices in your home such as
telephones, modems, fax machines or anything else
that is plugged into a telephone wall socket. It is very
important that you have no other devices plugged into
sockets in your home. You will need to plug in your
nbn™ Connection Device (NCD) first. Plug the included
black power cable (A) from plug A (POWER) on the
back of the NCD. Plug the other end of the power
cable (A) into a power wall outlet in your home and
switch the power point on.
Plug the included grey telephone cable (B) into plug
B (WALL SOCKET) on the back of the NCD. Plug the
other end of the telephone cable (B) into your wall
socket. You will now need to wait for the connection
light and the DSL light on the top of the NCD to turn
solid blue - this may take up to 15 minutes. DO NOT
UNPLUG THE DEVICE DURING THIS TIME.
If the connection light and DSL light on the top of the
NCD do not turn solid blue after 15 minutes and you
have more than one socket in the home, please plug
the NCD into other sockets in your home, and turn
