Barefoot Footprint01, Руководство пользователя

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15.0 Product Registration
Please register your Barefoot products at this web address:
http://barefootsound.com/product - registration/
Should you have any problems with your product, please follow these procedures to obtain the service:
1. If the product must be repaired, a RMA number (Return Merchandise Authorization Number) will be issued for
shipment to our repair department. Please follow the instructions given by BAREFOOT SOUND technical support staff to
ship your product. BAREFOOT SOUND will not accept any shipments without a RMA number.
2. Pack the product in its original box or a well - protected box, as outlined by BAREFOOT SOUND Customer Service.
BAREFOOT SOUND will not be responsible for shipping damage/loss of any product not shipped in its original packaging.
BAREFOOT SOUND will not be responsible for shipping damage/loss of any product outside the original 30
- day paid
service period. It is very important that you write the RMA number clearly on the outside of the package. Ship the product
with a copy of your bill of sale or other proof of purchase, your name, address, phone number, email address, description
of the problem(s), and the RMA number you have obtained to the address provided to you by BAREFOOT SOUND
Customer Service.
3. Upon receiving the product, BAREFOOT SOUND will repair or replace your product (at BAREFOOT SOUND ’ s discretion)
and will ship it back to you within 2 weeks (dependent on parts availability) via FedEx.
4. Cross - exchange (Parts only): You will need to provide a valid credit card number as a deposit guarantee when the RMA
number is issued. Once approval has been obtained on your credit card, the part(s) will be shipped FedEx. You will need to
ship defective part(s) back to BAREFOOT SOUND within 15 days to avoid charges to your credit card. If such charges are
incurred, the shipped part(s) will be billed at the then current price.
5. BAREFOOT SOUND will pay for shipping to and from the customer only within the first thirty days following the original
product ship date. Following this 30
- day period all shipping fees both for under warranty and post warranty repairs are
the sole responsibility of the customer. The customer also assumes full liability for losses or damages resulting from
shipping as well as all responsibility to pursue remuneration for such issues with their selected carrier.
14.3 Post Warranty Repair
For post warranty repair, the procedures are the same as outlined above for RMA and shipping. However, you are
responsible for shipping charges both ways, current labor rates, and the current price of part(s) used in repair.
14.4 WARRANTY EXCLUSIONS
BAREFOOT SOUND accepts no liability for problems caused by after - market software or hardware modifications or
additions. BAREFOOT SOUND is not responsible for any loss of work (“ down time ”) caused by a product requiring service.
This warranty is null and void if the defect or malfunction was due to damage resulting from operation not within
manufacturer specifications. It will also be null and void if there are indications of misuse and/or abuse. BAREFOOT
SOUND has the option of voiding the warranty if anyone other than an BAREFOOT SOUND technician attempts to service
the product. BAREFOOT SOUND will not warrant any problems arising from an act of God (lighting, flooding, tornado, etc.),
electrical spikes or surges, or problems arising out of hardware, software, or additional devices added to complement any
product manufactured by BAREFOOT SOUND. Under no circumstances will BAREFOOT SOUND be responsible for any
refund or remuneration exceeding the original purchase price of the product less any shipping fees. BAREFOOT SOUND
will not be held responsible for typographical errors on sales receipts, repair tickets, or on our website. BAREFOOT SOUND
makes every effort to make sure all information on our website is correct.
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