Barco Thor Series, Руководство по установке

Страница: 97 / 182

R5906788-03 Thor series 97
Troubleshooting
Situation Solution
One disk failed (red LED) + RAID degraded .
The ongoing event is not interrupted.
Note: The disk status (RAID degraded) can be
retrieved via the (Web) Commander. See user guide
of the (Web) Commander.
1. Switch off the power.
2. Replace the defect HDD with approved model of
the same storage capacity. See procedure
“ Removing a HDD from the ICMP ” , page 102,
and “ Installing a HDD into the ICMP ” , page 103.
Ensure to insert the HDD firmly.
3. Switch on the power.
Result: As soon the new HDD is detected by the
ICMP the rebuild of the RAID is started (Blinking red
LED).
One disk failed (red LED) + Error 10580 “ local
storage not available ” .
Note: The disk status (Error code) can be retrieved
via the (Web) Commander. See user guide of the
(Web) Commander.
1. Switch off the power.
2. Replace the defect HDD with approved model of
the same storage capacity. See procedure
“ Removing a HDD from the ICMP ” , page 102,
and “ Installing a HDD into the ICMP ” , page 103.
Ensure to insert the HDD firmly.
3. Switch on the power.
Result: As soon the new HDD is detected by the
ICMP the rebuild of the RAID is started (Blinking red
LED).
Multiple disks failed (multiple red LEDs) + RAID
broken .
Note: The disk status (RAID broken) can be
retrieved via the (Web) Commander. See user guide
of the (Web) Commander.
1. Switch off the power.
2. Replace all defect HDDs with approved models of
the same storage capacity. See procedure
“ Removing a HDD from the ICMP ” , page 102,
and “ Installing a HDD into the ICMP ” , page 103.
Ensure to insert the HDDs firmly.
3. Switch on the power.
4. Start “ RAID Initialize ” . See user guide of the
Communicator.
Result: a new empty RAID is created.
All HDD LEDs remain off + Error 10580 “ local
storage not available ” .
Note: The disk status (Error code) can be retrieved
via the (Web) Commander. See user guide of the
(Web) Commander.
1. Switch off the power.
2. Reseat all HDDs. See procedure “ Removing a
HDD from the ICMP ” , page 102, and “ Installing a
HDD into the ICMP ” , page 103. Ensure to insert
the HDDs firmly.
3. If problem remains try “ RAID Initialize ” . See user
guide of the Communicator. Note that all content
will be lost!
4. If problem remains contact Service for further
instructions.
In case the ICMP has to be returned to factory (e.g. for repair) the non defective HDDs should be
removed and kept.
9.11 ICMP device certificate
Purpose of the Barco ICMP device certificate
The device certificate (*.pem) of the Barco ICMP is a digital certificate signed by Barco which is required when
ordering the KDM to play a DCP that is ingested on the ICMP. The device certificate is stored inside the ICMP
and on a web server.
ICMP