Troubleshooting
88
Problems and solutions
Problem description
Possible tests or solutions
Screen remains black
•
Please check the installation
procedure in this manual
•
If the LED at the front is orange, the
display is in stand-by
•
Check in the Windows Display
Properties if the display controller
video heads are attached. If not,
there will be no image on the
screen.
•
The graphic board resolution may
bee too low. See note below.
•
The external power supply may be
defective
Image exhibits noise or
interference
•
The video cable may be of poor
quality
•
DVI video cable may not be firmly
connected to the PC or to the display
•
Display may need Phase and
Frequency adjustments (if analog
video is selected)
Image contains missing
pixels
•
A number of missing pixels is
normal (inherent in LCD technology)
Image contains not
enough grayscales
•
Adjust the Display Function to
DICOM by means of the QA software
•
You may have installed the driver
software with an inappropriate
selection of Palette Settings. Install
the driver software again and set
Palette Settings to 24/32 bit color.
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