Barco CX-50, Руководство пользователя

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R5900095 /13 ClickShare CX-50 48
Problem Cause Solution
Windows tries to assign the
ClickShare drive to an already
reserved drive letter Use Microsoft Windows Disk
Management to assign it to a free
drive letter.
Bad block on the mass storage Please re-pair the Button with the
Base Unit to restore the flash
I cannot start the ClickShare App Running 3rd party applications is
blocked by IT Contact your IT responsible.
In the meantime, you can share
your screen using your device’s
native protocols
You are using a Linux PC or
ChromeBook Use the device’s native protocols
to share on screen
Button LEDs are blinking Clickshare Application has not
been started Start the application on the
ClickShare Button’s mass storage
or download and run the
ClickShare Desktop App.
Screen is not shown when
pressing the Button although
Button LED is static white. Already two people on screen Long press the Button to kick off
all other sources from screen.
Or ask for somebody to remove its
source from screen
Somebody is moderating the
session Request the moderator to put you
on screen or claim the moderation
role from the ClickShare
application
Your shared content becomes
grayed out. Connection between the
ClickShare application (or Button)
and the Base Unit is lost ClickShare tries to restore the
connection automatically.
If this fails, the LEDs of the Button
start blinking red. You should
unplug the Button from your laptop
and start a new
Button cannot connect to the Base
Unit. Button LEDs keep spinning. Button is not paired to correct
Base Unit. Pair the Buttons with the Base Unit
.
Base Unit settings have changed
and Button has not been paired
again. Pair the Buttons with the Base
Unit.
When network integrated, the
Button cannot find the Base Unit. IP address of the Base Unit has
changed. Pair the Buttons with the Base
Unit.
The Button cannot connect to the
Base Unit due to firewall settings. Contact your IT responsible.
Quality of the image displayed is
not satisfactory. Button is using a channel with high
utilization. Contact your IT responsible.
Base Unit antennas are
obstructed. Make sure no insulation or metal
plating or a cage is placed around
the Base Unit. If too far, place the
Base Unit closer to the location of
the Buttons. Preferably, have line
of sight between Base Unit and
Button.
Low signal strength Place the Base Unit closer to the
location of the Buttons. Check the
settings of the Base Unit to see if
the power of the wireless signal
has not been set too low.
Troubleshooting