barclaycard B2784 Скачать руководство пользователя страница 15 | Manualshive

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barclaycard B2784 Скачать руководство пользователя страница 15

Chip and signature payments

15

SALE
Signature OK?

Enter=YES Clear=NO

14.25

03/12/2015

TU2 .01.19

T–Mobile UK

GPRS

GPRS

4

Remove the customer card from the
card reader and check the signature.

If signatures don’t match, refuse

the card and press the

button

and ask for a different form
of payment.

5

If you’re happy that the
signatures match, press the

button to continue.

Follow your card machine prompts

to complete the transaction.

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Содержание B2784

Страница 1: ...1 Read me next Mobile card machine Get ready to trade...

Страница 2: ...rican Express 0800 032 7216 Diners 0845 850 0195 Supplies for your card machine Supplies for your mobile card machine including till rolls and in car chargers can be purchased directly from our approv...

Страница 3: ...ss payments Chip and signature payments Magnetic stripe payments Mail order and telephone payments Refunds End of day banking your payments Printing a transaction log Changing the till roll 30 Trouble...

Страница 4: ...4 Essentials...

Страница 5: ...5...

Страница 6: ...ock away all receipts and keep them somewhere safe Essentials Make sure you know who has your card machine at all times Fraudsters can sometimes target card machines in order to gather card data The e...

Страница 7: ...base unit for recharging There s no need to fully run down the battery in your card machine as the battery has been designed to only recharge what is required Recharging can take up to 16 hours Caring...

Страница 8: ...8 Taking a payment...

Страница 9: ...9...

Страница 10: ...12 2015 TU2 01 19 T Mobile UK GPRS GPRS 14 25 03 12 2015 TU2 01 19 T Mobile UK GPRS GPRS Chip and PIN payments 1 At the ready prompt key in the amount Press the button 2 Ask your customer to insert th...

Страница 11: ...TU2 01 19 T Mobile UK GPRS GPRS 4 Follow the instructions on screen and your card machine will print two receipts one for you to give to your customer labelled customer copy and a second for you to ke...

Страница 12: ...dholder will be asked to present the card again Please check the receipt to confirm that the payment has been accepted 1 At the ready prompt key in the amount Press the button 2 The cardholder should...

Страница 13: ...le UK GPRS GPRS 4 Your card machine will only print a merchant receipt Follow your card machine prompts to complete the transaction 5 If the cardholder requests a receipt at the ready prompt press the...

Страница 14: ...t up to request a signature rather than a PIN during a transaction This may happen on foreign issued cards or if the cardholder has a disability or other reason that they cannot use a PIN 1 At the rea...

Страница 15: ...PRS 4 Remove the customer card from the card reader and check the signature If signatures don t match refuse the card and press the button and ask for a different form of payment 5 If you re happy tha...

Страница 16: ...possible as it s the most secure way to take a payment but some cards do not have a chip These cards include some foreign issued cards notably many of those issued in the USA These need to be put thro...

Страница 17: ...Magnetic stripe payments 17...

Страница 18: ...12 2015 TU2 01 19 T Mobile UK GPRS GPRS 14 25 03 12 2015 TU2 01 19 T Mobile UK GPRS GPRS Mail order and telephone payments 1 At the ready prompt key in the sale amount and press the green button 3 Key...

Страница 19: ...ressENTER 14 25 03 12 2015 TU2 01 19 T Mobile UK GPRS GPRS OfTheAddress KeyinFirstFiveDigits andthenpressENTER 14 25 03 12 2015 TU2 01 19 T Mobile UK GPRS GPRS 4 Key in the CV2 code this is normally a...

Страница 20: ...t the ready prompt press the button Highlight refund and press the button 2 Key in the amount of refund and then press the button 3 Insert or swipe the customer s card into your card machine Your card...

Страница 21: ...12 2015 TU2 01 19 T Mobile UK GPRS GPRS 4 Swipe the supervisor card through your card machine or enter your supervisor code The magnetic stripe on the card faces your card machine 5 Your card machine...

Страница 22: ...or processing This is very important and helps us to ensure you receive the payments on time Just follow these simple steps 1 At the ready prompt press the button until the system menu is displayed Us...

Страница 23: ...5 TU2 01 19 T Mobile UK GPRS GPRS 5 Your card machine will now dial out and print an end of day banking report for your records 3 The card machine will display end of day banking Press the button to p...

Страница 24: ...h recently Printing a transaction log will list whether recent transactions have been completed SALE cancelled by you CANCELLED or declined by the card issuer DECLINED 1 At the ready prompt press the...

Страница 25: ...duce a log of up to 100 transactions 6 If you need to repeat the steps as required to print a transaction log for other acquirers Your card machine will automatically return to the ready prompt 4 Your...

Страница 26: ...wo fingers to lift and release the printer cover 2 Peel away the end of the new roll Leaving the end free hold the till roll and carefully place into the printer compartment 3 Holding the free end of...

Страница 27: ...2 2044 or pdqconsumables com 4 While your card machine is displaying the ready screen press and hold the button to ensure that the paper feeds correctly Only paper rolls that are 57mm wide and 40mm in...

Страница 28: ...28 Troubleshooting...

Страница 29: ...29...

Страница 30: ...press the button and key in card details page 19 of this guide NOT AUTHORISED Press Clear The card issuer has declined to authorise the transaction Ask the customer to pay by some other means and pre...

Страница 31: ...31 Need more help Visit barclaycard co uk mypdq for helpful advice and videos on setting up your card machine Alternatively you can contact customer services on 0844 822 2011...

Страница 32: ...32 Important information...

Страница 33: ...33...

Страница 34: ...cannot be modified do not disassemble batteries at end of life must be disposed of at the appropriates sites The lifespan depends on features number of charge discharge cycles use temperature Warning...

Страница 35: ...access to your card machine Your card machine detects any tampered state In this state your card machine will repeatedly flash the message Alert Irruption and further use of your card machine will not...

Страница 36: ...disconnect the base power supply from the mains network or disconnect the IWL2 series telephone connector from the telephone call socket and place the telephone connector into the telephone wall socke...

Страница 37: ...2003 ES 201187 03 1999 Batteries If your product contains batteries they must be disposed of at the appropriate collection points Depending IWL2 series model involved standards are EN 60950 1 2006 Acc...

Страница 38: ...rd is a trading name of Barclays Bank PLC Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authorit...

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