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Each Bang & Olufsen product purchased from an authorised Bang &
Olufsen retailer carries a guarantee against defects in
workmanship and materials. The guarantor is the authorised Bang &
Olufsen retailer or subsequently the national Bang & Olufsen
representative. The guarantee period is 24 months.
As Bang & Olufsen phone products only function in the country for which
they were produced, the guarantee only applies in that country. This is
due to the variations in transmission systems and legal requirements from
country to country. The guarantee does not cover damage due to
accidents, including damage by lightning, fire, water and transport
damage, misuse or negligence. Bang & Olufsen is not responsible for any
indirect loss, including any consequential loss.
The guarantee does not cover the replacement of e.g. batteries. There is a
24-month right of claim on replaced and repaired parts.
The guarantee is annulled if the product is repaired or modified other
than by a person authorised by Bang & Olufsen or if the serial number has
been removed from the product.
For the guarantee to be valid, a document is normally required stating the
following:
– Product name and type number
– Serial number
– Date of purchase/delivery
– Guarantee period
– Stamp and signature of an authorised Bang & Olufsen retailer
Conditions of the guarantee
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