FAQ
Q: Switch between Windows and macOS layout
A: For Windows hold the Fn key and press W (Z on an Azerty keyboard)
A: For macOS hold the Fn key and press A (O on an Azerty keyboard)
Q: Switch between paired Bluetooth devices
A: Press the Fn key and choose the number of the other host (1,2,3,4, or 5)
Q: When pairing with a macOS device, a window prompts “Keyboard identification”. What should I do?
A: This message can be ignored. Simply press the red button in the upper left corner.
Your device will now recognize the UltraBoard automatically.
Q: The UltraBoard shows erratic behavior such as loss of connection etc.
A: This may be due to low battery power; please charge the batteries.
Q: How can I fix the reversed symbol positions for example: @ and < in France or ^ and < in German, etc.?
A: Please hold the Fn key and press @ or ^ key. The positions of 2 symbols will be reversed.
Q: No longer connected to macOS
A: OS updates (even small ones) can damage the Bluetooth thread so that the connection from macOS to UltraBoard is no longer possible.
To fix this follow the following steps:
1. Remove all entries in the device list of the Bluetooth Assistant.
2. Turn off the Mac and the UltraBoard Keyboard.
3. Restart the Mac and shut it down again (the Mac should start up at least once without being connected to the UltraBoard).
4. Reconnect the UltraBoard Keyboard.