HEAVY DUTY GAS CHARBROILER OPERATION MANUAL
12
SERVICE / REPAIR
This appliance must only be serviced by an
authorized agent.
NOTICE
Parts protected by the manufacturer or his agent
are not to be adjusted by the installer, unless the
installer is an authorized service agent.
NOTICE
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
Heat does not come on when valve is
turned on.
Pilot burner not lit.
Gas valve is bad.
Pilot burner will not light.
Obstructed pilot orifice.
Pilot gas turned off at automatic pilot.
Automatic pilot valve is bad.
Gas is shut off to unit.
Pilot burner will not stay lit.
Thermocouple is bad.
Thermocouple is not hot enough.
Obstructed or wrong size pilot orifice.
Gas supply is not purged of air.
Air is blowing pilot light out.
Automatic pilot valve is bad.
Fat appears to smoke excessively.
Heat is set too high.
Moisture in the food may be turning into steam.
Food sticks to grates.
Heat is set too high.
Griddle surface needs cleaning and/or seasoning.
Surface under food may not have been covered with enough cooking oil.
Food is undercooked inside.
Heat is set too high.
Food may not have been cooked for long enough time.
Food tastes greasy or has objectionable
off-flavor.
Food itself may have off flavor.
Food may have been stored improperly before cooking.
Too much griddle fat used.
Heat is set too low.
Place Lava Rocks Or Glo Stones With Air Spaces Between The Rocks. Do Not Cover
Please use the following amount of lava rocks or glo stones per model.
BPHDCRB 24” = Approximately 6 LBS.
BPHDCRB 36” = Approximately 9 LBS.
BPHDCRB 48” = Approximately 12 LBS.
BPHDCRB 60” = Approximately 15 LBS.
BPHDCRB 72” = Approximately 18 LBS.