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BF-UM-C-DP C18-EN November 2019

  

7.8 ERROR CODE DEFINITION

The display can show the errors of a pedelec. If an error is detected, the wrench icon 

 appears on the display 

and one of the following error codes will be displayed.

Note:

 Please read the description of the error code carefully. If you see the error code, restart the system first. If the 

problem is not resolved, please contact your dealer.

Error

Declaration

Troubleshooting

04

The throttle is not back in its correct 
position.

Check the throttle can adjust back into its 
correct position, if the situation does not 
improve, please change to a new throttle.(only 
with this function)

05

The throttle has fault.

1. Check the connector of throttle whether 
they are correctly connected.

2. Disconnect the throttle, If the problem still 
occurs, please contact your retailer.

(only with this function)

07

Overvoltage protection

1. Remove the battery.

2. Re-Insert the battery.

3. If the problem persists, please contact your 
retailer.

08

Error with the hall sensor signal 
inside the motor

Please contact your retailer.

09

Error with the Engine phase’s

Please contact your retailer.

10

The temperature inside the engine 
has reached its maximum protection 
value

1. Turn off the system and allow the Pedelec 
to cool down.

2. If the problem persists, please contact your 
retailer.

11

The temperature sensor inside the 
motor has an error

Please contact your retailer.

12

Error with the current sensor in the 
controller

Please contact your retailer.

13

Error with the temperature sensor 
inside of the battery

Please contact your retailer.

Содержание DP C18.CAN

Страница 1: ...ons Overview 3 7 4 Display 4 7 5 Key Definition 4 7 6 Normal Operation 5 7 6 1 Switching the System ON OFF 5 7 6 2 Selection of Support Levels 5 7 6 3 Selection Mode 5 7 6 4 Headlights backlighting 6 7 6 5 ECO SPORT Modus 6 7 6 6 Walk Assistance 7 7 6 7 SERVICE 7 7 7 Settings 8 7 7 1 Display setting 8 7 7 2 Information 12 7 8 Error Code Definition 14 7 USER MANUAL FOR DP C18 CAN ...

Страница 2: ...e software update 7 1 IMPORTANT NOTICE If the error information from the display cannot be corrected according to the inst ructions please contact your retailer The product is designed to be waterproof It is highly recommended to avoid submerging the display under water Do not clean the display with a steam jet high pressure cleaner or water hose Please use this product with care Do not use thinne...

Страница 3: ...n km and miles Battery capacity indicator Automatic sensors explanation of the light ing system Brightness setting for backlight Indication of performance support Motor output power and output current indicator Kilometer stand including single trip distance total distance and remaining distance Walk assistance Setting the support levels Energy consumption indicator CALORIES Note If the display has...

Страница 4: ...tal kilometers ODO Top speed MAX Average speed AVG Range RANGE Energy Consump tion CALORIES only with torque sensor fitted Travel time TIME 6 Display of battery capacity in real time 7 Voltage indicator in voltage or in percent 8 Digital speed display 9 Power indicator in watts amperes 10 Support level Walking assistance 11 Data Display data which corresponds to the current mode 12 Service Please ...

Страница 5: ...ation If the password function is enabled you must enter the correct password to use the system 7 6 2 Selection of Support Levels When the display is turned on press the or 0 5S button to switch to the support level the lowest level is 0 the highest level is 5 When the system is switched on the support level starts in level 1 There is no support at level 0 7 6 3 Selection Mode Briefly press the 0 ...

Страница 6: ...If the display Pedelec is switched on in a dark environment the display backlight headlight will automatically be switched on If the display backlight headlight has been manually switched off the automatic sensor function is deactivated You can only turn on the light manually After switching on the system again 7 6 5 ECO SPORT Modus Press and hold the 2S Button to change from ECO mode to Sport mod...

Страница 7: ... activate The symbol will flashes and the pedelec moves approx 6 km h After releasing the button the motor stops automatically and switches back to level 0 7 6 7 SERVICE The display shows Service as soon as a certain number of kilometers or battery charges has been reached With a mileage of more than 5000 km or 100 charge cycles the Service function is displayed on the display Every 5000 km the di...

Страница 8: ...conds the display will automatically return to the main screen and no data will be saved You can quickly press the 0 5S button twice at any time to return to the main screen 7 7 1 Display setting Press the or 0 5S button to select Display Settings and then briefly press the 0 5S button to access the following selections 7 7 1 1 Unit Selections in km Miles Press the or 0 5S button to high light Uni...

Страница 9: ...easured in minutes Once you have chosen your de sired selection press the 0 5S button to save and exit to the Display setting interface 7 7 1 5 MAX PAS Support level Function not available with ECO SPORT display Press the or 0 5S button to highlight Max Pass in the Display settings menu and then press 0 5S to select Then with the or button choose between 3 5 9 the amount of support levels Once you...

Страница 10: ...tween 0 1 2 3 4 5 OFF Once you have chosen your desired selection press the 0 5S button to save and exit to the Display setting 7 7 1 11 Password Press the or 0 5S button to choose Password in the menu Then by briefly pressing 0 5S to enter the password selection Now again with the or 0 5S buttons highlight Start Password and press the 0 5S button to confirm Now again using the or 0 5S Button choo...

Страница 11: ...rm Now with the or 0 5S buttons and highlight Reset Password and with the 0 5S button to confirm By entering your old password once followed by inputting the new password twice then your password will be changed Deactivating the password To deactivate the password use the or buttons to get to the menu point Password and press the 0 5S button to highlight your selection Press the or 0 5S button unt...

Страница 12: ...ze and Speed Limit cannot be changed this information is here to be viewed only 7 7 2 2 Battery Information Press the or 0 5S button to access the Battery Info menu and then press the 0 5S button to select confirm Now press the or 0 5S button and select Back or Next Page Then press the 0 5S button to confirm now you can read the battery information Content Explanation TEMP Current temperature in d...

Страница 13: ...lay To Exit press the 0 5S button once EXIT is highlighted to return to the information settings 7 7 2 5 Torque Information Press the or 0 5S button and select Torque info then press the 0 5S but ton to read the software and hardware data in the display To Exit press the 0 5S button once EXIT is highlighted to return to the information settings 7 7 2 6 Error Code Press the or 0 5S button and selec...

Страница 14: ...ector of throttle whether they are correctly connected 2 Disconnect the throttle If the problem still occurs please contact your retailer only with this function 07 Overvoltage protection 1 Remove the battery 2 Re Insert the battery 3 If the problem persists please contact your retailer 08 Error with the hall sensor signal inside the motor Please contact your retailer 09 Error with the Engine phas...

Страница 15: ...or connector is connected correctly 4 If the error persists please contact your retailer 25 Torque signal Error 1 Check that all connections are connected correctly 2 If the error persists please contact your retailer 26 Speed signal of the torque sensor has an error 1 Check the connector from the speed sensor to make sure it is connected correctly 2 Check the speed sensor for signs of damage 3 If...

Страница 16: ...tailer 44 Voltage of the single cell is too high Please contact your retailer 45 Temperature from the battery is too high Please contact your retailer 46 The temperature of the battery is too low Please contact your retailer 47 SOC of the battery is too high Please contact your retailer 48 SOC of the battery is too low Please contact your retailer 61 Switching detection defect Please contact your ...

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