29
BF-DM-C-DP C15-EN November 2019
DEALER MANU
AL FOR DISPL
A
Y
7.8 ERROR CODE DEFINITION
The HMI can show the faults of Pedelec. When a fault is detected, one of the following error codes will be
indicated too.
Note:
Please read carefully the description of the error code. When the error code appears, please first restart the
system. If the problem is not eliminated, please contact your dealer or technical personnel.
Error
Declaration
Troubleshooting
04
The throttle is not back in its
correct position.
Check the connector from the throttle is correctly
connected. If this does not solve the problem,
please change the throttle.
05
The throttle has fault.
1. Check the connector and cable of the throttle
are not damaged and correctly connected.
2. Disconnect and reconnect the throttle, if still
no function please change the throttle.
07
Overvoltage protection
1. Remove and re-Insert the battery to see if it
resolves the problem.
2. Using the BESST tool update the controller.
3. Change the battery to resolve the problem.
08
Error with the hall sensor signal
inside the motor
1. Check all connectors from the motor are cor-
rectly connected.
2. If the problem still occurs, please change the
motor.
09
Error with the Engine phase’s
Please change the motor.
10
The temperature inside the
engine has reached its maximum
protection value
1. Turn off the system and allow the Pedelec to
cool down.
2. If the problem still occurs, please change the
motor.
11
The temperature sensor inside the
motor has an error
Please change the motor.
12
Error with the current sensor in
the controller
Please change the motor.
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