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Care & Maintenance
Maintain your outdoor furniture by using furniture covers or storing out of the elements when not in use.
Frame:
Clean frames with a mild soap and warm water. Do not use abrasive materials, cleaners or
bleach. Rinse with clean water and dry thoroughly. Always clean, drain and dry thoroughly
before storing for the winter.
Fabric:
Clean by hand with a mild solution of soap and water. Rinse fabric thoroughly and allow to
drip dry. Do not use bleach or solvents on fabrics.
Warranty
You must retain the original receipt to obtain warranty service.
What is covered?
Frame:
Frame is warranted against rusting for 1-year
Finish:
Frame is warranted against peeling, cracking or blistering for 1-year if the product has not been
scratched or abraded.
Fabric:
Fabric is covered by a 1-year warranty against manufacturing defects.
What is not covered?
EXCLUSIONS: Furniture used for commercial, contract, or other non-residential purposes, or items
damaged due to acts of nature, vandalism, misuse, or improper assembly are not covered. Discoloration or
fading of the finish or fabrics as a result of chemicals or spills, pool water chemicals or salt water is not covered.
Mildew of fabric is not covered. Corrosion and rusting of frames resulting from scratches are not covered. If
within the stated warranty period this product is found to be defective in material or workmanship, the
purchaser must contact the manufacturer’s customer service department. The manufacturer, at its option,
will repair or replace the defective parts. Proof of purchase (dated register receipt) is required for warranty
claims. It remains the customer’s responsibility to pay for freight and packing charges to and from the service
center. Warranty is to the original purchaser and is non-transferable. Any replacement of warranted items
will be in the original style and color, or similar style and color if the original is unavailable or has been
discontinued.
Questions, problems, missing or damaged part? Before returning to the store call or email our Customer
Service.
Customer Service Contact Information:
Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Central Time (CT)
Phone: 1-888-607-4417
Email: [email protected]
