4
• Batteries are not inserted
correctly or may be flat.
• Check batteries are inserted in the Control Unit observing the
correct polarity.
• Control Unit requires 4 X AA 1.5V Alkaline batteries (not supplied).
• Batteries low.
• If red low-battery warning light flashes, replace all batteries as
soon as possible. If in addition clicking is heard, all batteries must
be replaced immediately.
• Sensor pad is out of order.
• Cable is connected to monitor’s
blocked socket.
• Connect one sensor pad and lay the baby on the bed for 1 minute. If
the alarm does not activate, the sensor pad is in order. If the alarm
activates, disconnect and place the sensor pad aside.
• Connect the other sensor pad and repeat steps above.
• Do not connect any cables to the blocked socket
(only to “SENSOR” socket).
• The mattress is not
touching the sensor pads.
• Make sure that the mattress and the sensor pads are touching.
• The mattress is raised
(there is an object near the
sensor pads).
• Make sure that there are no objects next to the sensor pads.
• Placing two sensors next to each
other (or using one sensor) when
the baby is of crawling age or
using two sensor pads far apart
from each other when baby is
young and is not crawling yet.
• Connect according to instructions.
• It is important to use only one sensor pad when the baby is young
and is not crawling yet.
• It is important to make sure that two sensor pads are used when the
baby is moving around.
• Make sure the sensor pads are placed underneath baby’s
location in bed / crib.
• The mattress does not enable
transfer of baby movements (a rigid
mattress, a mattress with springs or
a mattress with air pockets).
• Soft or spring bed / crib base.
• Place extra plywood under the sensor pad so that the
sensor pad and the mattress will be tightly pressed together.
• Performance test is not correct.
• Do not conduct performance test by taking the baby out of bed
and waiting for the alarm to sound. Kindly conduct performance
test according to guidance in page 3.
Solution
Possible Cause
Symptom
Lights on Control Unit
don’t illuminate when
turned ON
Low battery voltage
warning (red light) on
the Control Unit
False alarm up to 1/2
minute from
activating
False alarm after 1/2
minute from
activating
Delayed alarms while
taking the baby out of
the bed
• Environmental influences
detected by the sensor pads,
such as wind, fan, air conditioner,
baby mobile toy, vibrations.
• Perform a test which will detect the source of the movement that
the device detects. For example, sources of wind such as: air
conditioner, an open window or a fan; movements of a baby mobile
toy (which can vibrate even if it's not turned on) or walking around the
bed area. Solutions: Eliminate sources of wind, remove the mobile toy
etc. After neutralizing all environmental influences, perform the test
again. If even after neutralizing all of the environmental influences, the
alarm does not go off within 20 seconds, perform the following:
1. Test the control unit:
- Disconnect all cables from the control unit.
- Turn control unit on (with no cables attached).
- Alarm activation within 20 seconds indicates that the unit is OK –
proceed to the next steps.
- If the alarm does not sound within 20 seconds, stop using the device
and contact your local distributor.
2. Test each sensor pad separately:
- Connect one sensor pad to either “SENSOR” socket on control unit.
- Turn control unit on and take two steps back from the bed.
- Alarm activation within 20 seconds indicates that the sensor is OK –
perform the above procedures with the second sensor pad.
- If the alarm does not sound within 20 seconds,
place the sensor pad aside.
Note:
If one of the sensor pads is NOT OK, continue using the product
with only the one correctly functioning sensor. If one or both sensors
are NOT OK, contact your local distributor for further guidance.
3. Test two sensor pads together:
- If both sensors were OK in Step 2, connect both sensors to “SENSOR”
sockets on the control unit.
- Turn control unit on and take two steps back from the bed.
- Alarm activation within 20 seconds indicates that the sensors are OK
- continue using the product.
- If the alarm does not sound within 20 seconds, connect one sensor
only and continue using the product. Contact your local distributor
for further guidance.
The alarm does not go
off within20 seconds
when performing the
correct
performance test
Troubleshooting Guide