9. TROUBLESHOOTING AND SOLUTIONS
NOTE, in the event of a malfunction, it is necessary to disconnect the massager from
electricity and let it cool for 60 minutes.
Possible problems
Cause, troubleshooting
Does not turn on
Make sure the massager is plugged in
Connect the appliance to a different power socket
Turn off the massager, repeat the procedure after
10 minutes
Sudden stop during the massage session
Power turned off accidentally
The massager has a 15 minute automatic timer, the time
limit has been reached
10. TECHNICAL SPECIFICATIONS
Name:
Electric massager with soft heating function
Model:
MED-420
Power (W):
24W
Electrical parameters:
100-240 V (AC), 50/60 Hz, 0.6 A (max); direct current
12V(DC), 2.0 A
Number of massage heads:
4
Direction of rotation of massage heads:
clockwise and counterclockwise
Number of speeds:
2
Heating function:
Yes, 38-42 °C
Autoswitch off:
Yes, in 15 minutes
Package size:
32 × 10,5 × 20 cm
Weight in package:
1.4 kg
Number of adapters:
2 (from mains – 200 cm length; from car –
length 185 cm (including adapter))
Protection against electric shock:
Class II
Degree of protection against electric shock
(leakage currents):
Type B
Set:
Massager – 1 pc.
Mains adapter – 1 pc.
Car adapter – 1 pc.
Instruction manual with warranty card – 1 pc.
11. NOTES
The massager has a heating function, note if there is an increased sensitivity to heat.
Children should use this massager under the supervision of their parents.
Immediately stop the session and consult a doctor if severe redness appears on the skin.
If you feel any discomfort during use, stop using the massager immediately and consult with a
doctor.
After use, turn off the switch, disconnect the power plug.
We recommend drinking 500 ml of water or hot tea after the massage to accelerate the body’s
metabolism.
If the power cord is damaged, you should contact the maintenance department for replacement or
purchase from the manufacturer.
12. COMPLIANCE WITH STANDARDS
The submitted sample of the above equipment fulfi l the requirements of following directives:
Low Voltage Directive 2014/35/EU
Electromagnetic Compatibility Directive 2014/30/EU
13. DISPOSAL
Products should be disposed of according to accepted standards and should not be disposed of together with
household waste.
The production date – the fi rst four digits of the serial number of the device – is indicated on the war-
ranty card and the box.
The fi rst and second digits are the week number, the third and fourth are the year of production.
14. GUARANTEE OBLIGATIONS
Warranty period for the massager is 2 years.
The policy of the company B.Well provides constant improvement of products. Therefore, the company
reserves the right to make complete or partial changes to the products without prior notice and in
accordance with production requirements.
15. WARRANTY
Serial number (SN):
Date of sale:
Seller’s signature:
Seal of seller’s company:
16. DESCRIPTION OF THE SYMBOLS USED ON THE PACKAGE
REFER TO THE INSTRUCTION
MANUAL BEFORE USE
45
0
OPERATING CONDITION,
TEMPERATURE 0 to 45 °С
MANUFACTURER’S
NAME
CE MARK
-15
55
STORAGE CONDITION,
TEMPERATURE -15 to 55 °С
ARTICLE NUMBER
RoHS MARK
USE INDOORS
SERIAL NUMBER
RECYCABLE
CLASS OF PROTECTION
AGAINST ELECTRIC SHOCK
(CLASS II)
KEEP DRY
DISPOSAL FOR SEPARATE
COLLECTION
POLARITY OF D.C. POWER CONNECTOR
Last revision 2023-W17
Electric massager B.Well MED-420
DEVICE IS NOT A MEDICAL PRODUCT
B.Well Swiss AG,
Bahnhofstrasse 24,
9443 Widnau, Switzerland •
www.bwell-swiss.ch
IM_MED-420_EN_f
or_A4_1723_SN
